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  "basics": {
    "name": "Ruby Gajree",
    "summary": "Avid lover of sport. Dedicated individual with a passion for teamwork and customer service.",
    "location": "Nottingham"
  },
  "work": [
    {
      "company": "Zhug",
      "position": "Waitress/Pot Washer",
      "location": "Nottingham",
      "startDate": "2025-06",
      "endDate": "2025-09",
      "highlights": [
        "Optimised customer experience, serving each guest with a sincere, positive and enthusiastic attitude - resulting in zero customer complaints during my tenure",
        "Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service, enabling a smooth start and end to each shift",
        "Delivered meals and beverages promptly, ensuring orders were correct and consistently meeting customer satisfaction",
        "Kept the dining area tidy, efficiently clearing tables and resetting them for new guests, enhancing the overall dining experience"
      ]
    },
    {
      "company": "Trent Bridge Cricket",
      "position": "Hospitality Assistant",
      "location": "Nottingham",
      "startDate": "2023-06",
      "endDate": "2023-08",
      "highlights": [
        "Delivered friendly and fast service to process high-volume drink orders at peak times.",
        "Kept bar stocked and organised for easy access and quick service to customers.",
        "Processed payments efficiently, using cash registers and card payment systems accurately.",
        "Handled back-of-house administrative tasks with precision and care."
      ]
    },
    {
      "company": "Nottinghamshire County Netball, Bramcote Netball Club",
      "position": "Assistant Netball Coach and IO Umpire",
      "location": "Nottingham",
      "startDate": "2022-05",
      "endDate": "2024-04",
      "highlights": [
        "Assistant Coach for both adults and juniors",
        "Developed coaching strategies and lesson plans to achieve team goals.",
        "Provided constructive feedback during and after training sessions to facilitate continuous improvement.",
        "Have a full understanding of the rules and regulations of the game"
      ]
    }
  ],
  "education": [
    {
      "institution": "Loughborough University",
      "degree": "Bachelor of Science",
      "field": "Sport and Exercise Science",
      "startDate": "2025",
      "current": true,
      "highlights": [
        "Studying at the number 1 university for my course",
        "Continuously exposed to a highly competitive environment with a multitude of sporting opportunities",
        "Achieved a First Class in my 1st year of study"
      ]
    },
    {
      "institution": "West Bridgford School",
      "degree": "A-Levels",
      "field": "Chemistry, Biology, PE",
      "startDate": "2023",
      "endDate": "2025"
    }
  ],
  "skills": [
    "Approachable and Supportive",
    "Passionate",
    "Customer Service",
    "Coaching Strategies",
    "Time Management",
    "Teamwork",
    "Payment Processing",
    "Strong Communication"
  ],
  "certificates": [
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      "name": "Level 1 Netball Coach"
    },
    {
      "name": "Into Officiating Award Netball Umpire"
    },
    {
      "name": "Duke of Edinburgh Bronze Award"
    },
    {
      "name": "Sports Leadership Award"
    }
  ],
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    "status": "open",
    "sponsorship": false
  },
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      "Duke of Edinburgh Bronze Award",
      "Sports Leadership Award"
    ],
    "yearsOfExperience": 4,
    "seniority": "mid",
    "highestEducation": "Bachelor's"
  },
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