{
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  "basics": {
    "name": "Rosa Delgado",
    "label": "Housekeeping Supervisor",
    "summary": "Housekeeping Supervisor with 8 years across resort and hotel housekeeping. As an attendant I turned 16 rooms per shift to a 98% inspection pass, then stepped up to lead a team of 10 across a 300-room resort. Strong in room allocation, chemical safety, linen and amenity control, and training new attendants to standard from day one.",
    "location": "Orlando, FL, USA",
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "rosadelgado",
        "url": "https://linkedin.com/in/rosadelgado"
      }
    ]
  },
  "work": [
    {
      "company": "Marriott Orlando World Center",
      "position": "Housekeeping Supervisor",
      "location": "Orlando, FL, USA",
      "startDate": "2021-03",
      "current": true,
      "highlights": [
        "Allocate rooms and supervise a team of 10 attendants across a 300-room resort, balancing load by occupancy and checkout priority",
        "Hold a 96% guest-cleanliness score through daily room inspections and on-the-floor coaching",
        "Manage linen and amenity inventory across two floors and cut amenity waste through tighter par-stock control",
        "Train new attendants on the room sequence, inspection standard, and safe chemical handling, getting most to full speed within two weeks"
      ]
    },
    {
      "company": "Hilton Orlando",
      "position": "Room Attendant",
      "location": "Orlando, FL, USA",
      "startDate": "2016-08",
      "endDate": "2021-02",
      "highlights": [
        "Turned 16 rooms per shift to a 98% inspection pass rate while handling deep-cleans and checkouts",
        "Prepared VIP rooms and handled special requests for repeat and loyalty guests",
        "Followed all chemical-safety practice using the right dilution and PPE, with zero incidents in five years",
        "Named repeatedly in guest feedback for spotless rooms and quick turnaround"
      ]
    },
    {
      "company": "Holiday Inn Resort",
      "position": "Housekeeping Attendant",
      "location": "Kissimmee, FL, USA",
      "startDate": "2014-06",
      "endDate": "2016-07",
      "highlights": [
        "Cleaned and reset up to 14 rooms per shift to brand standard during peak season",
        "Restocked trolleys, managed laundry runs, and reported maintenance issues before guests noticed them",
        "Covered public-area cleaning for the lobby and pool deck during short-staffed shifts"
      ]
    }
  ],
  "education": [
    {
      "institution": "Valencia College",
      "degree": "Hospitality Operations Certificate",
      "field": "Hospitality",
      "startDate": "2012",
      "endDate": "2014"
    }
  ],
  "skills": [
    "Cleaning & Sanitation",
    "Chemical Handling & Safety",
    "Room Inspection",
    "Linen & Laundry Procedures",
    "Restocking & Inventory Control",
    "Room Allocation",
    "Staff Scheduling",
    "Team Training",
    "Guest Service Recovery"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Spanish",
      "fluency": "Native"
    }
  ],
  "certificates": [
    {
      "name": "OSHA HAZCOM Chemical Safety Training",
      "issuer": "OSHA Authorized Provider",
      "date": "2017"
    },
    {
      "name": "ServSafe Workplace Safety",
      "issuer": "National Restaurant Association",
      "date": "2019"
    },
    {
      "name": "Certified Hospitality Housekeeping Executive (CHHE) coursework",
      "issuer": "AHLEI",
      "date": "2022"
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
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      "OSHA HAZCOM Chemical Safety Training",
      "ServSafe Workplace Safety",
      "Cleaning & Sanitation",
      "Chemical Handling & Safety",
      "Room Inspection",
      "Linen & Laundry Procedures",
      "Restocking & Inventory Control",
      "Room Allocation",
      "Staff Scheduling",
      "Team Training",
      "Guest Service Recovery",
      "English",
      "Spanish"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Certificate"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
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    "canonical": "https://livelink.cv/rosa-delgado/cv.json",
    "lastModified": "2024-03-01",
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}