Rosa Delgado

Housekeeping Supervisor

Housekeeping Supervisor with 8 years across resort and hotel housekeeping. As an attendant I turned 16 rooms per shift to a 98% inspection pass, then stepped up to lead a team of 10 across a 300-room resort. Strong in room allocation, chemical safety, linen and amenity control, and training new attendants to standard from day one.

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Languages
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Skills
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Certifications
Work Experience
Housekeeping Supervisor
Marriott Orlando World Center
Mar 2021 — PresentCurrentOrlando, FL, USA
  • Allocate rooms and supervise a team of 10 attendants across a 300-room resort, balancing load by occupancy and checkout priority
  • Hold a 96% guest-cleanliness score through daily room inspections and on-the-floor coaching
  • Manage linen and amenity inventory across two floors and cut amenity waste through tighter par-stock control
  • Train new attendants on the room sequence, inspection standard, and safe chemical handling, getting most to full speed within two weeks
Room Attendant
Hilton Orlando
Aug 2016 — Feb 2021Orlando, FL, USA
  • Turned 16 rooms per shift to a 98% inspection pass rate while handling deep-cleans and checkouts
  • Prepared VIP rooms and handled special requests for repeat and loyalty guests
  • Followed all chemical-safety practice using the right dilution and PPE, with zero incidents in five years
  • Named repeatedly in guest feedback for spotless rooms and quick turnaround
Housekeeping Attendant
Holiday Inn Resort
Jun 2014 — Jul 2016Kissimmee, FL, USA
  • Cleaned and reset up to 14 rooms per shift to brand standard during peak season
  • Restocked trolleys, managed laundry runs, and reported maintenance issues before guests noticed them
  • Covered public-area cleaning for the lobby and pool deck during short-staffed shifts
Skills
Housekeeping
Cleaning & Sanitation
Safety
Chemical Handling & Safety
Quality
Room Inspection
Operations
Linen & Laundry ProceduresRestocking & Inventory Control
Supervision
Room AllocationStaff SchedulingTeam Training
Service
Guest Service Recovery
Education
Hospitality Operations Certificate, Hospitality
Valencia College
2012 — 2014
Certifications
OSHA HAZCOM Chemical Safety Training
OSHA Authorized Provider
2017
ServSafe Workplace Safety
National Restaurant Association
2019
Certified Hospitality Housekeeping Executive (CHHE) coursework
AHLEI
2022
Languages
English
Fluent
Spanish
Native