Ronaldo Sula
Head Waiter
Experienced with 17 years of proven success in leading high performing teams and providing exceptional customer service. Skilled in training staff, managing reservations, and ensuring smooth restaurant operations. Recognized for consistently achieving high customer satisfaction scores and exceeding sales targets. Strong communication and problem-solving abilities, with a passion for delivering memorable dining experiences.
0+
Years experience
0
Certifications
Work Experience
Head Waiter
- Take orders and serve food and beverages to patrons at tables in dining establishments. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Communicate with customers to resolve complaints or ensure satisfaction.
Waiter
Head Waiter
Waiter
Waiter
- As Dining Server, we perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food and drink, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions. We servers work on their feet for long periods and are experts at customer service.
Waiter
- Our main duty having a server position is to take food and drink orders from restaurant guests and serve the filled orders to them quickly and efficiently. Our other responsibilities include escorting guests to their tables, receiving payment, and cleaning/removing fixtures after customers finish dining.
Regular On Call Waiter
- Served as reliable on-call waiter during peak periods, adapted quickly to varying floor plans, supported permanent staff with seating, order taking and clearing, and maintained consistent service standards in a fast paced setting.
Waiter Restaurant Practicum 300 hours
- Completed a structured 300-hour restaurant practicum, learned service protocols, POS operation, table setup and guest interaction, and assisted with food preparation and cleanup tasks to support daily operations
Sales Assistant
- Provided friendly customer service and maintained store presentation, processed transactions, replenished inventory, updated price tags, and removed expired or damaged goods to minimize waste and support smooth store operations.
Education
Associate in Hotel and Restaurant Management, Undergraduate
University of Perpetual Help System
Certifications
Handling Guest complaints & F&B Selling Techniques
Diamond Hotel Front Office Seminar, Front Office Fidelio Training, Housekeeping Seminar, Bed making Demo.