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  "basics": {
    "name": "Reshma Giri",
    "summary": "Hospitality professional with over 7 years of experience in reservations, front office operations, night auditing, and guest services in international hotel environments. Skilled in managing reservations, guest communication, and hotel systems while maintaining high service standards. Experienced in handling booking platforms, financial reporting, and guest relations to support smooth hotel operations and enhance guest satisfaction."
  },
  "work": [
    {
      "company": "Hotel Pension Vasana",
      "position": "Receptionist",
      "startDate": "2016-11",
      "endDate": "2019-10",
      "highlights": [
        "Managed front desk operations and guest registrations",
        "Assisted guests with bookings and hotel information"
      ]
    },
    {
      "company": "Hotel Mirage Lords Inn",
      "position": "Front Desk Receptionist",
      "startDate": "2019-10",
      "endDate": "2020-03",
      "highlights": [
        "Assisted guests with check-in, check-out, and reservations",
        "Delivered professional guest service and handled inquiries"
      ]
    },
    {
      "company": "Sunglory Investment Pvt. Ltd.",
      "position": "Administrative Assistant",
      "startDate": "2020-07",
      "endDate": "2022-07",
      "highlights": [
        "Provided administrative and office management support",
        "Maintained records, reports, and company documentation"
      ]
    },
    {
      "company": "Movenpick Hotel Kuwait",
      "position": "Night Auditor / General Cashier",
      "location": "Kuwait",
      "startDate": "2022-07",
      "endDate": "2023-09",
      "highlights": [
        "Conducted night audit procedures and prepared daily financial reports",
        "Managed hotel cash transactions and balanced daily accounts",
        "Assisted with guest services and front office operations during night shifts"
      ]
    },
    {
      "company": "DusitD2 Salwa Doha",
      "position": "Reservations Agent",
      "location": "Doha, Qatar",
      "startDate": "2025-10",
      "current": true,
      "highlights": [
        "Manage guest reservations through phone, email, and online booking platforms",
        "Provide accurate information regarding room availability, pricing, and promotions",
        "Process booking confirmations, modifications, and cancellations efficiently",
        "Coordinate with front office and housekeeping to ensure smooth guest arrivals"
      ]
    }
  ],
  "education": [
    {
      "institution": "Himalayan College",
      "degree": "Higher Secondary Education",
      "field": "Management Faculty",
      "startDate": "2015"
    },
    {
      "institution": "St. Paul International School",
      "degree": "School Leaving Certificate (SLC)",
      "startDate": "2012"
    }
  ],
  "skills": [
    "Hotel Systems: IDS, Protel, Opera PMS, Opera Cloud",
    "Microsoft Office: Excel, Word, PowerPoint",
    "Internet Browsing & Online Booking Platforms",
    "Social Media & Email Communication"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Excellent"
    },
    {
      "language": "Nepali",
      "fluency": "Fluent"
    },
    {
      "language": "Hindi",
      "fluency": "Fluent"
    },
    {
      "language": "German",
      "fluency": "Basic"
    }
  ],
  "certificates": [
    {
      "name": "CSR Training",
      "issuer": "Oregon International"
    },
    {
      "name": "Certified Digital Marketing Expert",
      "issuer": "Google Digital Garage"
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
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      "German",
      "CSR Training",
      "Certified Digital Marketing Expert"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Certificate"
  },
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    "platform": "freecv.org"
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    "primary": "en"
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    "lastModified": "2026-08-04T07:47:19.084Z",
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}