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  "basics": {
    "name": "REGINE ANGEL  TONGAO",
    "summary": "Highly motivated and results‑driven professional seeking a role that leverages my full potential as a productive, proactive and goal‑oriented contributor, consistently delivering high‑quality performance to support and advance the objectives of the company.",
    "location": "Purok 2 Buhagay Calangahan Lugait Misamis Oriental, Philippines, 9025",
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "regine-angel-tongao-68ab8b1a3",
        "url": "https://linkedin.com/in/regine-angel-tongao-68ab8b1a3"
      }
    ]
  },
  "work": [
    {
      "company": "LOW FLOAT TRADING",
      "position": "Outreach and Customer Service/Support",
      "startDate": "2025-04",
      "endDate": "2026-02",
      "highlights": [
        "Conducted in-depth research to identify and target specific audiences within relevant Discord communities, effectively aligning the company’s services with the appropriate customer segments.",
        "Proactively engaged with new members in Discord channels focused on options, stock market, and day trading to showcase and present the services offered by Low Float Trading.",
        "Established effective communication with participants in selected Discord channels, ensuring a clear and customer-centric presentation of Low Float Trading’s offerings.",
        "Addressed user inquiries and support requests on the Low Float Trading Discord server, providing timely assistance and successfully resolving service-related issues.",
        "Assisted community members on Discord by offering detailed explanations of service features, addressing concerns, and efficiently forwarding complex issues to relevant internal teams.",
        "Created and managed a sub-account on Instagram for Low Float Trading, utilizing AI tools like ChatGPT and Claude to generate engaging images and captions for posts, thereby enhancing the online presence and community engagement."
      ]
    },
    {
      "company": "PAWSY PRINTS LTD.",
      "position": "Sales Representative",
      "startDate": "2020-01",
      "endDate": "2022-05",
      "highlights": [
        "Sold digital products and services, effectively representing the brand to potential customers.",
        "Responded promptly to direct messages, maintaining clear and effective communication with clients.",
        "Addressed client concerns and identified upsell opportunities to enhance customer satisfaction.",
        "Negotiated pricing strategies with clients to maximize sales opportunities.",
        "Communicated persuasive value propositions through engaging presentations."
      ]
    },
    {
      "company": "PAWSY PRINTS LTD.",
      "position": "Social Media Representative",
      "startDate": "2020-01",
      "endDate": "2022-05",
      "highlights": [
        "Created Instagram accounts to boost brand presence and increase visibility in target markets.",
        "Engaged with potential customers through direct messaging, focusing on effective outreach.",
        "Developed creative content daily to drive higher audience engagement.",
        "Responsively replied to DMs, following up and successfully closing deals."
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  "education": [
    {
      "institution": "Mindanao State University - Naawan",
      "degree": "Bachelor of Science",
      "field": "in Business Administration major in Entrepreneurail Marketing",
      "startDate": "2015-08",
      "endDate": "2019-06",
      "score": "Bachelors Degree Graduate",
      "highlights": [
        "Bachelors Degree Graduate",
        "Coursework in Entrepreneurial Marketing"
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    "Adobe Photoshop",
    "Microsoft PowerPoint",
    "Microsoft Word",
    "Microsoft Excel",
    "Proofreading",
    "Transcribing",
    "Lightroom",
    "Google Sheets",
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    "Time Management",
    "Market Research",
    "Data Entry",
    "Sales Forecasting",
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    "Creative Writing",
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    "Problem Solving",
    "Adaptability",
    "Social Media Management",
    "Customer Retention",
    "Social Listening",
    "Customer Insights",
    "Multitasking",
    "Product knowledge and demonstrations",
    "Time management and organizational skills.",
    "English written and verbal communication skills"
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      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Filipino",
      "fluency": "Native"
    },
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      "language": "Bisaya (Cebuano)",
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    "seniority": "entry",
    "highestEducation": "Bachelor's"
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