REGINE ANGEL TONGAO
Highly motivated and results‑driven professional seeking a role that leverages my full potential as a productive, proactive and goal‑oriented contributor, consistently delivering high‑quality performance to support and advance the objectives of the company.
Purok 2 Buhagay Calangahan Lugait Misamis Oriental, Philippines, 9025
0
Languages
0
Skills
Work Experience
Outreach and Customer Service/Support
LOW FLOAT TRADING
Apr 2025 — Feb 2026
- Executed in-depth research to identify and engage target audiences within key Discord communities, aligning company services effectively
- Proactively engaged new Discord members in options, stock market, and day trading channels to showcase Low Float Trading's services
- Cultivated robust communication with Discord channel participants, ensuring a clear and customer-centric presentation of Low Float Trading’s offerings
- Resolved user inquiries and support requests on the Low Float Trading Discord server, delivering prompt assistance and effective resolutions
- Guided community members on Discord by providing comprehensive service feature explanations, addressing concerns, and efficiently escalating complex issues
- Developed and managed a dedicated Instagram sub-account for Low Float Trading, harnessing AI tools to create compelling images and captions
- Organized data systematically using Google Sheets, Microsoft Word, and Excel to enhance information management and accessibility
Sales Representative
PAWSY PRINTS LTD.
Jan 2020 — May 2022
- Sold digital products and services, effectively representing the brand to potential customers.
- Responded promptly to direct messages, maintaining clear and effective communication with clients.
- Addressed client concerns and identified upsell opportunities to enhance customer satisfaction.
- Negotiated pricing strategies with clients to maximize sales opportunities.
- Communicated persuasive value propositions through engaging presentations.
Social Media Representative
PAWSY PRINTS LTD.
Jan 2020 — May 2022
- Created Instagram accounts to boost brand presence and increase visibility in target markets.
- Engaged with potential customers through direct messaging, focusing on effective outreach.
- Developed creative content daily to drive higher audience engagement.
- Responsively replied to DMs, following up and successfully closing deals.
Skills
Customer ServiceSales NegotiationDirect MessagingAdobe PhotoshopMicrosoft PowerPointMicrosoft WordMicrosoft ExcelProofreadingTranscribingLightroomGoogle SheetsCustomer EngagementEntrepreneurial SkillsTime ManagementMarket ResearchData EntrySales ForecastingPresentation SkillsConflict ResolutionCreative WritingSalesmanshipMarket StrategyProblem SolvingAdaptabilitySocial Media ManagementCustomer RetentionSocial ListeningCustomer InsightsMultitaskingProduct Knowledge and DemonstrationsEnglish Written and Verbal Communication skillsCapcutTime Management and Organizational SkillsGoogle Workspace
Education
Bachelor of Science, in Business Administration major in Entrepreneurial Marketing
Mindanao State University - Naawan
- Bachelors Degree Graduate
- Coursework in Entrepreneurial Marketing
LANGUAGES
English
Fluent
Filipino
Native
Bisaya (Cebuano)
Native