REGINE ANGEL TONGAO
Highly motivated and results‑driven professional seeking a role that leverages my full potential as a productive, proactive and goal‑oriented contributor, consistently delivering high‑quality performance to support and advance the objectives of the company.
[email protected] +639388468411 Purok 2 Buhagay Calangahan Lugait Misamis Oriental, Philippines, 9025
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Languages
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Skills
Work Experience
Outreach and Customer Service/Support
LOW FLOAT TRADING
Apr 2025 — Feb 2026
- Conducted in-depth research to identify and target specific audiences within relevant Discord communities, effectively aligning the company’s services with the appropriate customer segments.
- Proactively engaged with new members in Discord channels focused on options, stock market, and day trading to showcase and present the services offered by Low Float Trading.
- Established effective communication with participants in selected Discord channels, ensuring a clear and customer-centric presentation of Low Float Trading’s offerings.
- Addressed user inquiries and support requests on the Low Float Trading Discord server, providing timely assistance and successfully resolving service-related issues.
- Assisted community members on Discord by offering detailed explanations of service features, addressing concerns, and efficiently forwarding complex issues to relevant internal teams.
- Created and managed a sub-account on Instagram for Low Float Trading, utilizing AI tools like ChatGPT and Claude to generate engaging images and captions for posts, thereby enhancing the online presence and community engagement.
Sales Representative
PAWSY PRINTS LTD.
Jan 2020 — May 2022
- Sold digital products and services, effectively representing the brand to potential customers.
- Responded promptly to direct messages, maintaining clear and effective communication with clients.
- Addressed client concerns and identified upsell opportunities to enhance customer satisfaction.
- Negotiated pricing strategies with clients to maximize sales opportunities.
- Communicated persuasive value propositions through engaging presentations.
Social Media Representative
PAWSY PRINTS LTD.
Jan 2020 — May 2022
- Created Instagram accounts to boost brand presence and increase visibility in target markets.
- Engaged with potential customers through direct messaging, focusing on effective outreach.
- Developed creative content daily to drive higher audience engagement.
- Responsively replied to DMs, following up and successfully closing deals.
Skills
Customer ServiceSales NegotiationDirect MessagingAdobe PhotoshopMicrosoft PowerPointMicrosoft WordMicrosoft ExcelProofreadingTranscribingLightroomGoogle SheetsCustomer EngagementEntrepreneurial SkillsNew skillTime ManagementMarket ResearchData EntrySales ForecastingPresentation SkillsConflict ResolutionCreative WritingSalesmanshipMarket StrategyProblem SolvingAdaptabilitySocial Media ManagementCustomer RetentionSocial ListeningCustomer InsightsMultitaskingProduct knowledge and demonstrationsTime management and organizational skills.English written and verbal communication skills
Education
Bachelor of Science, in Business Administration major in Entrepreneurail Marketing
Mindanao State University - Naawan
- Bachelors Degree Graduate
- Coursework in Entrepreneurial Marketing
LANGUAGES
English
Fluent
Filipino
Native
Bisaya (Cebuano)
Native