{
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  "basics": {
    "name": "Rebecca Harrach",
    "label": "Certified Oncology Pharmacy Technician",
    "summary": "Pharmacy professional with strong foundation in oncology treatments. Known for accurate medication management and patient care support with a keen eye for detail. Reliable team player with focus on collaboration and adapting to evolving healthcare needs. Skilled in medication dispensing and patient customer service. PCTB certified and a NCODA member/ OPTA certified (COPhT).",
    "location": "Normal, IL"
  },
  "work": [
    {
      "company": "Mid-Illinois Hematology & Oncology Associates",
      "position": "Certified Oncology Pharmacy Technician",
      "location": "Normal, IL",
      "startDate": "2024-09",
      "current": true,
      "highlights": [
        "Compounded oncology medications under USP and standards, ensuring sterile preparation accuracy and safety.",
        "Managed hazardous drug inventory, monitored stock levels, and removed expired medications to reduce waste and shortages.",
        "Coordinated insurance claims, prior authorizations, and benefit investigations to support seamless treatment delivery.",
        "Processed prescriptions, verified orders, and resolved refill issues to maintain timely medication access for patients.",
        "Prepared chemotherapy support medications using pharmacy systems while maintaining precise documentation and compliance.",
        "Fostered a culture of continuous improvement within the pharmacy department by actively participating in staff meetings and contributing valuable feedback on operational processes.",
        "Aided in cost containment efforts through effective utilization of resources such as generic alternatives when appropriate, ultimately benefiting both patients and the organization financially.",
        "Reduced medication errors through diligent verification of prescriptions and meticulous attention to detail.",
        "Managed opening and closing duties for pharmacy.",
        "Ordered medicines daily to replenish stock and increase inventory in anticipation of need."
      ]
    },
    {
      "company": "Walgreens",
      "position": "Senior Certified Pharmacy Technician",
      "location": "Bloomington, IL",
      "startDate": "2018-09",
      "endDate": "2024-09",
      "highlights": [
        "Compounded (non-sterile) and dispensed medications according to physician orders.",
        "Verified patient information, including allergies, drug interactions, and contraindications.",
        "Managed workflow within the pharmacy department while adhering to all state regulations.",
        "Provided customer service to patients regarding their prescription medications.",
        "Conducted medication inventory audits to identify discrepancies, contributing to accurate stock management and patient safety.",
        "Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.",
        "Resolved billing issues with insurance companies and third-party payers, facilitating timely reimbursement and enhancing patient satisfaction.",
        "Trained new employees on pharmacy operations, policies, procedures, and safety protocols.",
        "Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.",
        "Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling."
      ]
    },
    {
      "company": "Walgreens",
      "position": "Pharmacy Operations Manager",
      "location": "Bloomington, IL",
      "startDate": "2022-07",
      "endDate": "2023-10",
      "highlights": [
        "Recruited, hired, trained, coached, evaluated, and supervised staff members within the department.",
        "Managed the day-to-day activities of the pharmacy, including staffing, scheduling, and customer service.",
        "Conducted periodic audits of pharmacy operations to ensure documentation accuracy and compliance.",
        "Ensured that all pharmacy staff members were trained on proper medication handling practices.",
        "Administered vaccines to immunize patients against communicable diseases.",
        "Ordered supplies needed for pharmacy and kept tabs on inventory levels.",
        "Coordinated weekly schedules for pharmacy staff to ensure adequate coverage. and requests for leave.",
        "Resolved customer complaints promptly while maintaining a high level of professionalism.",
        "Explained policies, procedures and services to patients."
      ]
    }
  ],
  "education": [
    {
      "institution": "Limestone Community High School",
      "degree": "High School Diploma",
      "startDate": "2011",
      "endDate": "2015"
    },
    {
      "institution": "Illinois Central College",
      "degree": "No degree",
      "field": "General Studies"
    },
    {
      "institution": "Heartland Community College",
      "degree": "No degree",
      "field": "General Studies"
    }
  ],
  "skills": [
    "Teamwork",
    "Pharmaceutical calculations",
    "IV preparation",
    "Prescription verification",
    "Medication preparation",
    "Claims processing",
    "Inventory management",
    "Drug storage",
    "Labeling compliance",
    "Workflow optimization",
    "Records management",
    "Time management",
    "Troubleshooting equipment",
    "Quality management",
    "Employee training",
    "Patient relationship management",
    "Problem-solving skills",
    "Aseptic techniques",
    "Patient confidentiality",
    "Data entry"
  ],
  "languages": [
    {
      "language": "French",
      "fluency": "Basic"
    }
  ],
  "certificates": [
    {
      "name": "Certified Pharmacy Technician",
      "issuer": "PTCB"
    },
    {
      "name": "Certified Oncology Pharmacy Technician",
      "issuer": "NCODA / OPTA"
    }
  ],
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      "General Studies",
      "Teamwork",
      "Pharmaceutical calculations",
      "IV preparation",
      "Prescription verification",
      "Medication preparation",
      "Claims processing",
      "Inventory management",
      "Drug storage",
      "Labeling compliance",
      "Workflow optimization",
      "Records management",
      "Time management",
      "Troubleshooting equipment",
      "Quality management",
      "Employee training",
      "Patient relationship management",
      "Problem-solving skills",
      "Aseptic techniques",
      "Patient confidentiality",
      "Data entry",
      "French",
      "Certified Pharmacy Technician"
    ],
    "yearsOfExperience": 8,
    "seniority": "lead",
    "highestEducation": "Diploma"
  },
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    "email": true,
    "platform": "freecv.org"
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    "primary": "en"
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