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  "basics": {
    "name": "Rebaone Charlene Kgomotso Setshedi",
    "label": "Retail Salesperson/Retail Cashier",
    "summary": "Reliable and friendly Cashier with 6 months in busy retail. Balanced the till with zero shortages over 5 months (as a casual worker at Music Moods Woodlands Mall prior retrenchment) and held up to top tier customer-service efficiency. Fast and accurate on POS, calm under a long queue, and trusted with opening and closing the drawer.",
    "location": "Pretoria, South Africa",
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "Check out Rebaone Setshedi’s profile on LinkedIn https://za.linkedin.com/in/rebaone-setshedi-6aaa821ab",
        "url": "https://linkedin.com/in/Check out Rebaone Setshedi’s profile on LinkedIn https://za.linkedin.com/in/rebaone-setshedi-6aaa821ab"
      }
    ]
  },
  "work": [
    {
      "company": "Acrobranch",
      "position": "Training Guide Safety and Harnessing",
      "location": "Johannesburg, Melrose",
      "startDate": "2021-09",
      "endDate": "2022-02",
      "highlights": [
        "Maintained safety standards during excursions, resulting in zero accidents or incidents.",
        "Monitored participants' progress, ensuring adherence to safety standards throughout activities.",
        "Instructed groups on safety protocols and equipment usage during outdoor activities."
      ]
    },
    {
      "company": "Music Moods",
      "position": "Cashier",
      "location": "Pretoria, East Woodlands Mall",
      "startDate": "2017-04",
      "endDate": "2017-09",
      "highlights": [
        "Proficient workflow and exceptional reliability skills as a casual worker.",
        "Restock shelves and cover self-checkout support during the weekend peak",
        "Handle refunds and returns politely and within store policy, keeping customers calm",
        "Full efficiency in operating the POS for daily transactions across cash, card, and contactless."
      ]
    }
  ],
  "education": [
    {
      "institution": "University of South Africa",
      "degree": "Diploma in Law",
      "field": "Legal",
      "startDate": "2022",
      "endDate": "2027"
    },
    {
      "institution": "Boston City Campus College",
      "degree": "Paralegal Practice Certificate: Employee Relations and Human Resources",
      "field": "Legal",
      "startDate": "2018",
      "endDate": "2020"
    }
  ],
  "skills": [
    "Cash Handling",
    "Payment Processing",
    "Refunds & Returns",
    "Customer Service",
    "Basic Math",
    "Shelf Stocking",
    "Operating of a POS system",
    "Research/Computer Literate",
    "Service promotion",
    "Effective communication"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Native"
    },
    {
      "language": "Afrikaans",
      "fluency": "Advanced"
    },
    {
      "language": "French",
      "fluency": "Basic"
    },
    {
      "language": "Setswana",
      "fluency": "Fluent"
    },
    {
      "language": "Xhosa",
      "fluency": "Intermediate"
    },
    {
      "language": "Zulu",
      "fluency": "Intermediate"
    }
  ],
  "referencesMode": "on-request",
  "x-customSections": [
    {
      "name": "Employee of the Month",
      "items": [
        {
          "name": "Employee of the Month",
          "summary": "Acrobranch Melrose Park · 2021-11 - 2021-12",
          "highlights": [
            "Great customer service and attention to detail.",
            "Able to meet clients needs.",
            "Able to calmly talk to difficult customers."
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          "date": "2021-11",
          "endDate": "2021-12"
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      "Able to calmly talk to difficult customers.",
      "Retail Salesperson/Retail Cashier"
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    "yearsOfExperience": 9,
    "seniority": "senior",
    "highestEducation": "Diploma"
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    "platform": "freecv.org"
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    "primary": "en"
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