Rebaone Charlene Kgomotso Setshedi

Retail Salesperson/Retail Cashier

Reliable and friendly Cashier with 6 months in busy retail. Balanced the till with zero shortages over 5 months (as a casual worker at Music Moods Woodlands Mall prior retrenchment) and held up to top tier customer-service efficiency. Fast and accurate on POS, calm under a long queue, and trusted with opening and closing the drawer.

Pretoria, South Africa

Years experience

Languages

Skills

Work Experience

Training Guide Safety and Harnessing

Acrobranch

Sep 2021 — Feb 2022Johannesburg, Melrose

Maintained safety standards during excursions, resulting in zero accidents or incidents.
Monitored participants' progress, ensuring adherence to safety standards throughout activities.
Instructed groups on safety protocols and equipment usage during outdoor activities.

Cashier

Music Moods

Apr 2017 — Sep 2017Pretoria, East Woodlands Mall

Proficient workflow and exceptional reliability skills as a casual worker.
Restock shelves and cover self-checkout support during the weekend peak
Handle refunds and returns politely and within store policy, keeping customers calm
Full efficiency in operating the POS for daily transactions across cash, card, and contactless.

Skills

Cash HandlingPayment ProcessingRefunds & ReturnsCustomer ServiceBasic MathShelf StockingOperating of a POS systemResearch/Computer LiterateService promotionEffective communication

Education

Diploma in Law, Legal

University of South Africa

2022 — Expected 2027

Paralegal Practice Certificate: Employee Relations and Human Resources, Legal

Boston City Campus College

2018 — 2020

Languages

English

Native

Afrikaans

Advanced

French

Basic

Setswana

Fluent

Xhosa

Intermediate

Zulu

Intermediate

Employee of the Month

Acrobranch Melrose Park

Nov 2021 - Dec 2021

Great customer service and attention to detail.
Able to meet clients needs.
Able to calmly talk to difficult customers.

References available upon request.