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  "basics": {
    "name": "RALPH ANABWANI ROCHESTER",
    "label": "CRUISE SHIP HOSPITALITY • GUEST SERVICES • OPERATIONS • SUPPLY CHAIN",
    "summary": "Customer-focused and adaptable operations professional with hands-on experience in hospitality, cashiering, staff supervision, procurement, inventory control, logistics, community engagement and public-sector operations. Experienced in fast-paced environments requiring accuracy, teamwork, professional communication, service quality and attention to detail. Holds a Bachelor’s degree in Supply Chain Management and is seeking an onboard opportunity in guest services, hotel operations, retail, purchasing, stores, logistics or general operations support.",
    "location": "Mombasa, Kenya"
  },
  "work": [
    {
      "company": "Sophisticated Lounge & Restaurant",
      "position": "Cashier & Assistant Manager",
      "startDate": "2025-09",
      "endDate": "2025-12",
      "highlights": [
        "Delivered professional customer service while processing transactions accurately through POS systems",
        "Handled cash and digital payments, issued receipts/refunds/exchanges, balanced the cash drawer and prepared daily cash reports",
        "Responded to customer inquiries, supported product recommendations and promoted applicable offers to support sales",
        "Supervised, trained and scheduled staff; monitored performance and provided day-to-day guidance to maintain smooth operations",
        "Supported inventory management, stock replenishment and shrinkage control while maintaining service and operational standards"
      ]
    },
    {
      "company": "Reenah (K) Limited",
      "position": "Purchase Assistant",
      "startDate": "2025-05",
      "endDate": "2025-09",
      "highlights": [
        "Supported procurement of construction materials including cement, steel, aggregates, electrical, plumbing and finishing materials",
        "Sourced and compared supplier quotations to support competitive purchasing decisions and value for money",
        "Coordinated with engineers, storekeepers and project managers on material specifications, quantities and delivery timelines",
        "Tracked purchase orders and followed up with suppliers to support timely delivery and continuity of operations",
        "Verified deliveries against purchase orders, delivery notes and specifications; maintained accurate procurement and supplier records"
      ]
    },
    {
      "company": "Nyali Sub-County, Mombasa",
      "position": "Outreach Facilitator",
      "startDate": "2025-01",
      "endDate": "2025-03",
      "highlights": [
        "Engaged community members through awareness activities and facilitated educational and behavioral-change sessions",
        "Coordinated workshops for youth and women, including mobilization, facilitation, logistics and distribution of materials",
        "Worked with county officials and community stakeholders to align activities with programme objectives",
        "Used strong interpersonal communication and active listening to engage diverse groups professionally and respectfully"
      ]
    },
    {
      "company": "Mombasa County Department of Transport, Infrastructure & Public Works",
      "position": "Intern, Procurement & Logistics",
      "startDate": "2023-08",
      "endDate": "2023-10",
      "highlights": [
        "Supported procurement documentation including RFQs, LPOs and supplier-vetting records",
        "Participated in tender opening and financial evaluation activities while maintaining accuracy and compliance with procedures",
        "Inspected incoming materials, recorded delivery notes and supported secure, traceable inventory intake and issuance",
        "Used SAP ERP to post transactions, track stock movements and generate supply reports",
        "Organized stores and maintained systematic stock arrangements for accessibility, traceability and efficient operations"
      ]
    }
  ],
  "education": [
    {
      "institution": "Jomo Kenyatta University of Agriculture and Technology (JKUAT)",
      "degree": "Bachelor of Science",
      "field": "Supply Chain Management",
      "startDate": "2019",
      "endDate": "2024"
    },
    {
      "institution": "Joy Cyber & Computer Training",
      "degree": "Certificate",
      "field": "Computer Applications",
      "startDate": "2019-02",
      "endDate": "2019-03"
    },
    {
      "institution": "Kakamega High School",
      "degree": "Kenya Certificate of Secondary Education (KCSE)",
      "startDate": "2015",
      "endDate": "2018"
    }
  ],
  "skills": [
    "POS operations & cash handling",
    "Staff supervision & team relations",
    "Inventory & stock control",
    "Logistics & delivery coordination",
    "Sales support & promotions coordination",
    "Cross-functional communication",
    "Fast-paced work & adaptability",
    "Process & workflow support"
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  "languages": [
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      "language": "English",
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    }
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      "Sophisticated Lounge & Restaurant",
      "Purchase Assistant",
      "Reenah (K) Limited",
      "Outreach Facilitator",
      "Nyali Sub-County, Mombasa",
      "Intern, Procurement & Logistics",
      "Supply Chain Management",
      "Computer Applications",
      "POS operations & cash handling",
      "Staff supervision & team relations",
      "Inventory & stock control",
      "Logistics & delivery coordination",
      "Sales support & promotions coordination",
      "Cross-functional communication",
      "Fast-paced work & adaptability",
      "Process & workflow support",
      "English"
    ],
    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
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    "primary": "en"
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