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  "basics": {
    "name": "Raj Raikwar",
    "summary": "Versatile and adaptable office administration and project supervision professional with experience in technical fieldwork and freelance digital projects. Proven ability to manage teams, coordinate operations, and maintain organized records efficiently. Seeking to leverage my leadership and problem-solving skills in a dynamic work environment.",
    "location": "Jhansi, Uttar Pradesh",
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "raj-raikwar-a85a31262",
        "url": "https://linkedin.com/in/raj-raikwar-a85a31262"
      }
    ]
  },
  "work": [
    {
      "company": "Zomato / Swiggy",
      "position": "Delivery Associate (Part-Time)",
      "startDate": "2020-01-01",
      "endDate": "2022-12-01",
      "highlights": [
        "Managed timely delivery operations ensuring high customer satisfaction",
        "Maintained route efficiency and time management, resulting in improved performance"
      ]
    },
    {
      "company": "Self-Employed",
      "position": "Freelancer – AI Tools & Data Work",
      "startDate": "2020-01-01",
      "endDate": "2022-12-01",
      "highlights": [
        "Worked on AI tools and automation platforms to improve workflow efficiency for clients",
        "Completed data entry and Excel-based projects that improved client data management",
        "Collaborated with international clients during freelance projects, expanding cross-cultural communication skills",
        "Developed understanding of modern AI systems and online platforms, keeping skills current"
      ]
    },
    {
      "company": "Saru Wedding & Event Planners",
      "position": "Site Supervisor / Event Coordinator",
      "startDate": "2022-01-01",
      "endDate": "2023-12-01",
      "highlights": [
        "Managed event operations across Delhi, Ayodhya, Lucknow, Jaipur, and Jhansi, ensuring high client satisfaction",
        "Coordinated with vendors, workers, electricians, and decorators for streamlined event execution",
        "Resolved operational issues on-site to ensure smooth event flow, improving overall event success rate",
        "Executed client coordination tasks that enhanced client relationships and repeat business"
      ]
    },
    {
      "company": "Suresh Chandra Gupta (SCG)",
      "position": "Site Supervisor (Project-Based)",
      "startDate": "2025-01-01",
      "endDate": "2025-12-01",
      "highlights": [
        "Supervised railway track construction project connecting Dalmia Cement plant to railway network, ensuring timely delivery",
        "Managed 25–30 laborers and coordinated daily site operations to maintain productivity",
        "Ensured workflow discipline and operational efficiency, resulting in on-time project completion",
        "Assisted in maintaining safety protocols, minimizing accidents and enhancing team morale"
      ]
    },
    {
      "company": "LIC Agent Office",
      "position": "Office Assistant / Data Coordinator",
      "startDate": "2022-01-01",
      "endDate": "2023-12-01",
      "highlights": [
        "Managed customer records, policy details, and payment tracking to ensure accurate office documentation",
        "Maintained registers for customer visits and follow-up schedules, improving data accessibility",
        "Handled EMI reminders and customer communication, enhancing client satisfaction",
        "Assisted in resolving customer queries and daily office coordination, improving operational flow",
        "Performed calling and coordination tasks similar to BPO operations, increasing efficiency"
      ]
    }
  ],
  "education": [
    {
      "institution": "Magpie Tech, Jhansi",
      "degree": "Diploma in Financial Accounting & Office Automation",
      "field": "Financial Accounting",
      "startDate": "2024-01-01"
    },
    {
      "institution": "NCVT",
      "degree": "ITI (Electrician)",
      "startDate": "2020-01-01",
      "endDate": "2022-12-01"
    },
    {
      "institution": "U.P. Board",
      "degree": "Higher Secondary (Class 12)",
      "startDate": "2020-01-01",
      "endDate": "2020-12-01"
    },
    {
      "institution": "U.P. Board",
      "degree": "Secondary (Class 10)",
      "startDate": "2018-01-01",
      "endDate": "2018-12-01"
    }
  ],
  "skills": [
    "Office Administration",
    "Data Management",
    "Customer Handling",
    "Team Leadership",
    "Event Planning",
    "AI Tools",
    "Computer Hardware Assembly",
    "Electrical Wiring",
    "Technical Field Operations",
    "Communication",
    "Problem Solving",
    "Video shoot"
  ],
  "languages": [
    {
      "language": "Hindi",
      "fluency": "Fluent"
    },
    {
      "language": "English",
      "fluency": "Intermediate"
    },
    {
      "language": "Punjabi",
      "fluency": "Basic"
    },
    {
      "language": "Gujarati",
      "fluency": "Basic"
    },
    {
      "language": "Haryanvi",
      "fluency": "Basic"
    }
  ],
  "certificates": [
    {
      "name": "UP Govt. Certified Wireman Permit Holder (Valid: 2024–2029)",
      "issuer": "Directorate of Electrical Safety, Government of Uttar Pradesh"
    },
    {
      "name": "Skill India Certified Vocational Training Program",
      "issuer": "UP Technical Private ITI, Jhansi"
    },
    {
      "name": "NCC ‘A’ Certificate",
      "issuer": "NCC"
    },
    {
      "name": "NCC ‘B’ Certificate",
      "issuer": "NCC"
    },
    {
      "name": "Diploma in Financial Accounting",
      "issuer": "Magpie Tech"
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
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      "Delivery Associate (Part-Time)",
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      "NCC ‘B’ Certificate",
      "Diploma in Financial Accounting"
    ],
    "yearsOfExperience": 7,
    "seniority": "senior",
    "highestEducation": "Diploma"
  },
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    "email": true,
    "platform": "freecv.org"
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