Rabbiya Zahid
Accountant
To leverage my skills and experience to secure a challenging role in the accounting industry, fostering professional growth and development.
0
Years experience
0
Skills
Work Experience
Customer Relationship Management Intern
CRM Experience Company
Jan 2025 — current
- Engaged with clients to identify needs and provided tailored solutions for over 50 clients monthly
- Developed customer feedback mechanisms leading to a 15% increase in service quality ratings
- Analyzed customer data, identifying trends that improved sales strategies by 20%
- Contributed to CRM system updates that enhanced operational efficiency by 30%
- Built relationships with clients that improved satisfaction levels, achieving a 90% positive feedback rate
Human Resources Intern
Interloop Limited
Jun 2024 — Aug 2024
- Assisted in recruitment process, successfully filling 5 roles within a 2-month period
- Maintained employee records with 100% accuracy
- Coordinated training sessions, resulting in a 20% improvement in new hire onboarding time
- Conducted employee onboarding for 15 new hires
- Supported HR initiatives, enhancing employee engagement by implementing feedback tools
Skills
CommunicationTeam ManagementLeadershipTime ManagementProblem-SolvingPublic Speaking
Education
Matriculation
Government Girls Higher Secondary School, Manawala, Faisalabad
Intermediate
Chiniot Islamia Girls Higher Secondary School, Faisal Town, Faisalabad
Bachelor of Business Administration (BBA)
Government College University Faisalabad (GCUF)
Hobbies
Reading
(novels, industry related books)
Writing
(blogging, poetry, short stories)
Traveling
(exploring new cultures)
Photography