Priya Sharma

Assistant Manager

With over a decade of experience across multiple profiles, I bring a proven track record of organizational excellence and effective communication. I thrive in high-pressure environments, consistently meeting tight deadlines while maintaining accuracy and efficiency. A collaborative team player, I excel at time management and am dedicated to continuous improvement.

[email protected] 9599291944 Ghaziabad, UP, India
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Languages
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Skills
Work Experience
Trainer
Digicall Tele Services Pvt Ltd
Aug 2014 — Jun 2015
  • Conducted product and service training sessions for trainees, fostering an environment of continuous learning and improving team competency
  • Mentored new joiners, enhancing process knowledge and customer service skills, resulting in improved customer satisfaction ratings
  • Prepared daily performance reports for management, providing insights that drove operational improvements and staff engagement
Accountant
Career Power, Adda 247
May 2016 — May 2018
  • Handled branch accounts and administrative functions, ensuring smooth operations and regulatory compliance
  • Managed cash handling, bank deposits, expense tracking, and voucher preparation, with accurate data entry in ERP systems
  • Conducted expense reconciliations to ensure precise revenue reporting and maintain integrity of financial records
  • Maintained all records accurately in system for monthly audit visits
Executive
Knowell Pharma Solution LLP
Jun 2018 — Oct 2018
  • Maintained accurate records of sale and purchase, ensuring effective stock management and inventory control
  • Coordinated with clients regarding overdue payments and stock availability
  • Created purchase orders for required stock and communicated with domestic and international suppliers
  • Managed pending orders and generated weekly stock and collection reports to support operational efficiency
Assistant Manager
Genpact
Nov 2018 — PresentCurrentGhaziabad, UP, India
  • Managing domestic freight carrier payments using SAP, processing both RCTI (Recipient Created Tax Invoices) and manual transactions with accuracy and compliance
  • Validating invoices, purchase orders, and goods receipts prior to payment in SAP S4 HANA, reducing discrepancies and preventing overbilling
  • Coordinating with carriers to resolve payment queries via email/phone and improve vendor satisfaction using Service Now
  • Reconciling monthly invoices for multiple carriers through Spectrum, mitigating differences and maintaining accurate vendor documentation to support audits
  • Publishing monthly KPI reports for clients and ERS (Evaluated Receipt Settlement) reports for vendors
  • Calculating and publishing FSC (Fuel Surcharge percentage) on a weekly basis for clients and vendors
  • Calculating monthly POT (Payment on Time) report for clients ensuring all vendors are getting payment on time
  • Preparing accrual reports for pending shipments and sharing with the finance team to maintain accurate accrual amounts in month-end reporting
  • Maintaining rate cards, both manually and within the system to process contracted rates for each shipment with FSC
  • Coordinating with onshore procurement and logistics managers for contracted rate and Fuel Surcharge
Skills
SAPECCS4 HANASpectrumService NowCustomer OrientationDecision MakingProcess OwnershipWorkplace CultureOperational EfficiencyTime ManagementStrong AnalyticalCritical Thinking
Education
Bachelor of Commerce, Commerce
Delhi University
2011 — 2014
Post Graduate in Banking and Finance
Uttar Pradesh Institute
2020 — 2021
Languages
Hindi
Expert
English
Expert
References available upon request.
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