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  "basics": {
    "name": "Pranay Dharne",
    "label": "Finance Analyst",
    "summary": "Dynamic and detail-driven Finance Analyst with strong multidisciplinary experience across \nfinancial analysis, customer relationship management, banking operations, and order-to-invoice \ncycles. Adept at interpreting complex financial data, preparing actionable insights, and \ncollaborating effectively with cross-functional teams. Demonstrated success in managing high\nvalue client interactions, resolving escalated financial queries, and improving workflow efficiency. \nRecognized for strong communication, analytical acumen, and the ability to streamline processes \nto support organizational goals. Exhibits a high level of professionalism, accountability, and the \ncapacity to deliver under pressure. Committed to driving continuous improvement and \ncontributing to strategic decision-making through accurate reporting and financial discipline. ",
    "location": "India",
    "profiles": [
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        "network": "LinkedIn",
        "username": "pranay-dharne-3a4622169",
        "url": "https://linkedin.com/in/pranay-dharne-3a4622169"
      }
    ]
  },
  "work": [
    {
      "company": "NCR Atleos",
      "position": "Finance Analyst",
      "location": "London, UK",
      "startDate": "2025-06",
      "current": true,
      "highlights": [
        "Expert in end-to-end order booking, scheduling, delivery coordination, billing, and invoice management for ATM hardware, software, and professional services.",
        "Manage order cycle including booking, scheduling, delivery confirmation, and invoice preparation, ensuring accuracy at all stages.",
        "Collaboration with Global countries, and internal departments to ensure timely fulfilment of ATM-related services and deliverables.",
        "Support delivery of software, hardware, professional, and related services through strong coordination with multiple operational units.",
        "Maintain thorough documentation covering order details, delivery status, billing records, and financial reports",
        "Ensure compliance with internal financial controls while maintaining accuracy in order and billing documentation."
      ]
    },
    {
      "company": "HDFC Bank Ltd.",
      "position": "Deputy Manager",
      "location": "London, UK",
      "startDate": "2023-09",
      "endDate": "2025-05",
      "highlights": [
        "Oversaw the National Desk, managing high-net-worth client queries, especially related to credit card services and transactions",
        "Provided expert support on credit card-related issues, ensuring accurate resolution aligned with policy and customer expectations.",
        "Handled and resolved escalated complaints involving credit card charges, transaction disputes, and rewards.",
        "Supported risk mitigation through monitoring of suspicious activities and initiating card block procedures when required.",
        "Facilitated smooth communication between clients and backend teams, ensuring seamless service delivery and consistent customer satisfaction."
      ]
    },
    {
      "company": "Edelweiss",
      "position": "Executive",
      "startDate": "2019-03",
      "endDate": "2022-05",
      "highlights": [
        "requirements. Addressed escalated cases from social media channels with professionalism and timely resolution.",
        "Coordinated closely with clients and internal teams to drive effective and solution-oriented outcomes",
        "outcomes Educated clients on mortgage loan terms, conditions, repayment expectations, and financial responsibilities.",
        "responsibilities. Assisted customers with concerns related to pending foreclosures and payment clarifications.",
        "clarifications. Provided guidance and clarity on mortgage-related documentation and process requirements."
      ]
    }
  ],
  "education": [
    {
      "institution": "University of Mumbai",
      "degree": "Bachelor of Commerce",
      "field": "Commerce",
      "startDate": "2015",
      "endDate": "2018",
      "score": "B"
    }
  ],
  "skills": [
    "Financial Analysis",
    "Accounts Receivable  Management",
    "Client Relationship Handling",
    "Process Optimization",
    "Cross-Functional Collaboration",
    "Risk Assessment",
    "Workflow Management",
    "Stakeholder Coordination",
    "Operations Management",
    "Escalation Handling",
    "Reporting & Documentation",
    "Order-to-Invoice Management",
    "Billing & Invoicing Systems",
    "Data Interpretation",
    "ATM Hardware & Software Coordination",
    "Service Delivery Management",
    "Compliance & Quality  Assurance"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Native"
    },
    {
      "language": "German",
      "fluency": "Basic"
    }
  ],
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      "Edelweiss",
      "Commerce",
      "Financial Analysis",
      "Accounts Receivable  Management",
      "Client Relationship Handling",
      "Process Optimization",
      "Cross-Functional Collaboration",
      "Risk Assessment",
      "Workflow Management",
      "Stakeholder Coordination",
      "Operations Management",
      "Escalation Handling",
      "Reporting & Documentation",
      "Order-to-Invoice Management",
      "Billing & Invoicing Systems",
      "Data Interpretation",
      "ATM Hardware & Software Coordination",
      "Service Delivery Management",
      "Compliance & Quality  Assurance",
      "English",
      "German"
    ],
    "yearsOfExperience": 8,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
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    "platform": "freecv.org"
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    "primary": "en"
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