praise nwokoro

praise nwokoro

barista

Barista with excellent customer service skills. Proven experience in cash handling and beverage preparation while maintaining a clean and organized work environment. A quick learner, able to work efficiently under pressure, committed to providing positive customer experiences. Eager to develop skills further in a fast-paced café environment and contribute to a team that values great service and quality.

0+
Years experience
0
Language
0
Skills
Work Experience
Front Desk Staff
Keedan Hotel
2019 — 2023
  • Greeted and checked in guests, ensuring a warm and welcoming atmosphere
  • Managed reservations and handled front desk operations accurately
  • Assisted guests with inquiries and provided information about hotel services and local attractions
  • Handled customer complaints and resolved issues to maintain high levels of satisfaction
  • Processed payments, maintained financial records, and operated point-of-sale systems
  • Collaborated with housekeeping and maintenance to ensure guest satisfaction and comfort
Barista/Waiter
Bonjour Cheri
Nov 2023
  • Provided friendly and efficient service to customers, ensuring satisfaction and repeat business
  • Prepared and served a variety of beverages and food items with attention to quality
  • Assisted in maintaining a clean and organized workspace, adhering to food safety standards
  • Engaged with customers to create a welcoming atmosphere and handled any inquiries
  • Supported team members during busy shifts, demonstrating effective communication and teamwork
Head Barista
Lifewithcacao
Oct 2024 — PresentCurrent
  • Served an average of 80–150 customers per shift, ensuring prompt and friendly service
  • Prepared and served a variety of coffee beverages, teas, and specialty drinks while maintaining consistent quality standards
  • Managed customer orders, payments, and POS transactions with a high level of accuracy
  • Assisted in increasing customer satisfaction through attentive service and effective handling of customer requests and concerns
  • Maintained cleanliness and organization of the café and dining area in compliance with food safety standards
  • Supported inventory management by monitoring stock levels and assisting with restocking supplies
  • Collaborated with kitchen and front-of-house teams to ensure efficient service during busy periods
  • Contributed to repeat business by building positive relationships with regular customers
  • Consistently worked in a fast-paced environment while maintaining service quality and professionalism
Skills
Coffee and Beverage PreparationCustomer ServiceTeam LeadershipCash Handling and POS OperationsInventory Management
Education
O-Level Certificate
WASSCE
Languages
English
Advanced
References available upon request.