POOVAZHAGAN MALAIKOVINDAN

Rooms Management

Senior Housekeeping Supervisor with 11+ years of experience delivering exceptional cleanliness standards, guest satisfaction, and operational excellence in hospitality. Skilled in budget management, training, and quality assurance. Seeking to leverage expertise in rooms management to enhance guest experiences and operational efficiency.

Staff Accommodation Le Meridien Al Aqah Beach Resort Fujairah, UAE 3070
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Languages
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Skills
Work Experience
Senior Housekeeping Supervisor
Le Meridien Al Aqah Beach Resort Fujairah UAE
Nov 2023 — Present
  • Report 10 minutes before duty and update information from night shift and desk coordinators
  • Hold daily briefings with housekeeping attendants to discuss instructions and complaints
  • Ensure guest rooms, public areas, and service areas are spotless and well maintained
  • Inspect rooms efficiently to achieve high customer satisfaction
  • Prepare VIP and celebration guest rooms promptly
Housekeeping Supervisor
Le Meridien Al Aqah Beach Resort Fujairah UAE
Oct 2022 — Nov 2023
  • Communicated daily information such as VIP arrivals and trace reports in briefings
  • Trained housekeeping attendants on cleaning methods and quality standards
  • Updated Assistant Executive Housekeeper on performance and recommended improvements
  • Managed linen inventory on assigned floors according to hotel operations
  • Submitted handover tasks to morning and evening shifts
Housekeeping Desk Coordinator
Le Meridien Al Aqah Beach Resort Fujairah UAE
Aug 2021 — Oct 2022
  • Coordinated daily housekeeping operations and ensured smooth communication
  • Compiled guest comments and feedback for quality improvement
  • Supported housekeeping attendants with training and task completion
  • Corrected improper cleaning methods and ensured adherence to standards
  • Maintained cleanliness as part of brand standard audits with 100% scores
Housekeeping Self Checker
Le Meridien Al Aqah Beach Resort Fujairah UAE
Apr 2020 — Aug 2021
  • Conducted room inspections and updated checklists daily
  • Ensured guest rooms and public areas met quality standards
  • Assisted in hotel renovations and overall room operations
  • Consistently achieved cleanliness targets through best practices
  • Played leadership role in housekeeping department initiatives
Housekeeping Room Attendant
Le Meridien Al Aqah Beach Resort Fujairah UAE
May 2019 — Apr 2020
  • Maintained cleanliness and quality of guest rooms and public areas
  • Ensured proper supply and maintenance of rooms
  • Prepared rooms for VIP guests and special occasions
  • Supported team in meeting cleanliness and operational standards
Housekeeping Room Attendant
The Residency Hotel Chennai, India
Jun 2015 — May 2019
  • Maintained high standards of cleanliness in guest rooms
  • Assisted in training new housekeeping staff
  • Supported daily housekeeping operations to ensure guest satisfaction
Skills
Opera PMSMicrosoft OfficeGXPGPSACEOASISHotel Operation & ManagementTraining & DevelopmentQuality AssuranceCost & Budget Management
Education
Higher Secondary
Government Higher Secondary School, Onnupuram
SSLC
Government High School, Melnager
Languages
English
Fluent
Tamil
Fluent
Malayalam
Intermediate
Key Achievements
Best employee of the month June 2022
Nominated for the best employee of the year 2022
Consistently achieving the performance by the cleanliness targets from 2022 by best practices
Played one of the leaderships in the housekeeping department in hotel renovations and assists the overall room operation
Cleanliness has been part of brand standard audit with 100% in cleanliness from 2022
Trainings & Seminars
Marriott EMBARK leadership development
Food Hygiene
Ecolab chemical handling
Situation handling, Manual handling
Customer service training & building a relationship
Fire safety & Emergency procedures
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