Phumelele Mhlongo

Administrator or Receptionist

Self-motivated Administrator and Receptionist with the ability to work under pressure. Versatile with strong morals and a professional ethic. Excellent communication skills, basic numeracy, and proficient in Microsoft Word and PowerPoint.

[email protected] 0715786833 Tongaat, P.OBox 1365, 4399
0
Language
0
Skills
Work Experience
Sales Representative
Sanlam Insurance Company
Nov 2023 — May 2026
  • Educated clients about insurance products and services, increasing client understanding by 40% through tailored presentations.
  • Generated new business through networking and referrals, resulting in 20 new clients and contributing to a 40% increase in monthly sales.
  • Maintained relationships with clients to ensure satisfaction and retention, achieving a client satisfaction rate of 40% as measured by feedback.
Admin Clerk Assistant
Mbozamo Primary School
May 2018 — Jun 2021
  • Assisted in daily administrative tasks and operations under pressure, processing up to 100 documents daily.
  • Maintained accurate records and facilitated smooth communication for 80 students and their families.
  • Photocopied, printed, and typed documents with 99% accuracy, significantly reducing errors.
  • Supported project management for school events, consistently meeting tight deadlines for over 10 projects annually.
  • Coordinated team communications among 5 staff members, improving collaboration and workflow.
  • Streamlined office operations, boosting efficiency by 30% through improved scheduling.
Skills
Ability to work under pressureBasic numeracyVersatile with an ability to follow instructionsExcellent communication skillsComputer literate - Microsoft Word and PowerPoint
Education
Grade 12, General Education
Nkosibomvu Secondary School
2010 — 2014
Receptionist Certificate
Boston City Campus and Business
2017 — 2017
References
Mr. Mhlongo
Educator
Former Colleague
0789063947
Mrs. Gasa
Manager at Sanlam
Former Manager
0829792056
Languages
IsiZulu
Native