{
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  "basics": {
    "name": "Phindile Khanye",
    "label": "Sales Consultant",
    "summary": "Professional and reliable hospitality professional with experience in customer service, cash handling, sales, and client support within gaming, retail, and call-centre environments. Skilled at working with people from diverse backgrounds, handling high-pressure situations calmly, and creating positive customer experiences. Known for strong communication, attention to detail, and maintaining a welcoming and professional atmosphere.\n",
    "location": "Johannesburg"
  },
  "work": [
    {
      "company": "The Marco Polo Gaming",
      "position": "Waitress/Hostess",
      "startDate": "2017-03",
      "endDate": "2019-10",
      "highlights": [
        "Delivered exceptional customer service in a fast-paced gaming and hospitality environment.",
        "Welcomed and assisted guests professionally, ensuring a positive and engaging customer experience.",
        "Resolved customer concerns efficiently while maintaining professionalism and strong interpersonal communication.",
        "Resolved customer concerns efficiently while maintaining professionalism and strong interpersonal communication.",
        "Maintained high standards of cleanliness, hospitality, and responsible gaming practices at all times."
      ]
    },
    {
      "company": "The Marco Polo Gaming",
      "position": "VIP Lounge Cashier",
      "startDate": "2019-11",
      "endDate": "2023-02",
      "highlights": [
        "Handled high-volume cash and credit transactions using POS systems",
        "Assisted customers with loyalty programs and EBT transactions",
        "Maintained accurate cash float and performed opening and closing procedures",
        "Delivered premium customer service to VIP and Privé guests in a high-pressure hospitality and gaming environment.",
        "Balanced cash drawers and reconciled daily transactions with strong attention to detail and accuracy."
      ]
    },
    {
      "company": "O'Keeffe & Swartz ",
      "position": "Telesales Consultant",
      "startDate": "2023-06",
      "endDate": "2024-03",
      "highlights": [
        "Conducted outbound sales calls to promote insurance products and financial solutions to prospective clients",
        "Built and maintained strong customer relationships through professional communication and consultative selling techniques.",
        "Worked in a fast-paced, target-driven environment while consistently delivering quality customer service"
      ]
    },
    {
      "company": "Rentoza",
      "position": "Retail Sales Associate",
      "startDate": "2024-06",
      "endDate": "2025-02",
      "highlights": [
        "Assisted clients in renting electronics and accessories, providing clear explanations of rental terms",
        "Managed rentals, returns, renewals, and inventory using POS systems",
        "Promoted add-ons and upgrades, increasing rental revenue"
      ]
    },
    {
      "company": "Clientele",
      "position": "Telesales Consultant",
      "startDate": "2025-04",
      "endDate": "2025-11",
      "highlights": [
        "Sold funeral and legal insurance products, consistently meeting monthly sales targets",
        "Built strong client relationships, ensuring trust and retention",
        "Handled claims, policy updates, and client queries professionally"
      ]
    }
  ],
  "education": [
    {
      "institution": "Junior Achievement (Founded by Sasol)",
      "degree": "Certificate of Higher Education",
      "field": "Business Management",
      "startDate": "2017",
      "endDate": "2017"
    },
    {
      "institution": "Sedibeng TVET College",
      "degree": "N4 Management Assistant"
    },
    {
      "institution": "Leondale High School",
      "degree": "Matric (NSC)",
      "startDate": "2013",
      "endDate": "2013"
    }
  ],
  "skills": [
    "Mobile sales",
    "Customer relationship management",
    "POS systems",
    "Upselling and cross-selling",
    "Contract negotiation",
    "Supplier management",
    "Strong communication skills",
    "Goal-oriented"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
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      "The Marco Polo Gaming",
      "VIP Lounge Cashier",
      "Telesales Consultant",
      "O'Keeffe & Swartz",
      "Retail Sales Associate",
      "Rentoza",
      "Clientele",
      "Business Management",
      "Mobile sales",
      "Customer relationship management",
      "POS systems",
      "Upselling and cross-selling",
      "Contract negotiation",
      "Supplier management",
      "Strong communication skills",
      "Goal-oriented",
      "English",
      "Sales Consultant"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Certificate"
  },
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    "email": true,
    "platform": "freecv.org"
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    "lastModified": "2026-05-18T10:26:13.399Z",
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}