Phindile Khanye

Sales Consultant

Professional and reliable hospitality professional with experience in customer service, cash handling, sales, and client support within gaming, retail, and call-centre environments. Skilled at working with people from diverse backgrounds, handling high-pressure situations calmly, and creating positive customer experiences. Known for strong communication, attention to detail, and maintaining a welcoming and professional atmosphere.

[email protected] 084 549 2868 Johannesburg
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Language
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Skills
Work Experience
Waitress/Hostess
The Marco Polo Gaming
Mar 2017 — Oct 2019
  • Delivered exceptional customer service in a fast-paced gaming and hospitality environment.
  • Welcomed and assisted guests professionally, ensuring a positive and engaging customer experience.
  • Resolved customer concerns efficiently while maintaining professionalism and strong interpersonal communication.
  • Resolved customer concerns efficiently while maintaining professionalism and strong interpersonal communication.
  • Maintained high standards of cleanliness, hospitality, and responsible gaming practices at all times.
VIP Lounge Cashier
The Marco Polo Gaming
Nov 2019 — Feb 2023
  • Handled high-volume cash and credit transactions using POS systems
  • Assisted customers with loyalty programs and EBT transactions
  • Maintained accurate cash float and performed opening and closing procedures
  • Delivered premium customer service to VIP and Privé guests in a high-pressure hospitality and gaming environment.
  • Balanced cash drawers and reconciled daily transactions with strong attention to detail and accuracy.
Telesales Consultant
O'Keeffe & Swartz
Jun 2023 — Mar 2024
  • Conducted outbound sales calls to promote insurance products and financial solutions to prospective clients
  • Built and maintained strong customer relationships through professional communication and consultative selling techniques.
  • Worked in a fast-paced, target-driven environment while consistently delivering quality customer service
Retail Sales Associate
Rentoza
Jun 2024 — Feb 2025
  • Assisted clients in renting electronics and accessories, providing clear explanations of rental terms
  • Managed rentals, returns, renewals, and inventory using POS systems
  • Promoted add-ons and upgrades, increasing rental revenue
Telesales Consultant
Clientele
Apr 2025 — Nov 2025
  • Sold funeral and legal insurance products, consistently meeting monthly sales targets
  • Built strong client relationships, ensuring trust and retention
  • Handled claims, policy updates, and client queries professionally
Skills
Mobile salesCustomer relationship managementPOS systemsUpselling and cross-sellingContract negotiationSupplier managementStrong communication skillsGoal-oriented
Education
Certificate of Higher Education, Business Management
Junior Achievement (Founded by Sasol)
2017 — 2017
N4 Management Assistant
Sedibeng TVET College
Matric (NSC)
Leondale High School
2013 — 2013
Languages
English
Fluent
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