PHILIPA AGYENIM BOATENG

Results-driven Health Services Administration graduate with hands-on expertise in corporate operations, administrative management, client relations, and records administration. Proven track record across healthcare environments and corporate firms, demonstrating versatility in managing interdepartmental coordination, financial tracking, and operational logistics. Possesses strong leadership, problem-solving, and communication capabilities. Adaptable and detail-oriented, ready to optimize administrative workflows and deliver high-impact support to a dynamic corporate or healthcare organization.

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Skills
Work Experience
Intern
The Trust Hospital
Jun 2026 — Sep 2026
  • Supported customer relations and satisfaction activities within healthcare
  • Rotated through Records, Informatics, Catering & Transport, Medical Claims, and Corporate Communications
  • Developed practical understanding of administrative processes in healthcare delivery
  • Maintained professional communication and interaction with patients, clients, and staff
Intern
Greater Accra Regional Hospital (Ridge Hospital)
Feb 2026 — Apr 2026
  • Gained practical exposure to hospital administration and core departments
  • Developed knowledge of HR, Finance, Procurement, and Records/Data Management
  • Observed interdepartmental coordination supporting healthcare delivery
  • Gained exposure to healthcare information systems and learning activities
Intern
Royal Inn Travel and Tour
Nov 2025 — Nov 2025
  • Assisted processing Canadian visa application successfully
  • Supported client relations and professional communication
  • Developed attention to detail in handling client tasks
Administrative & Operations Assistant
ASAKOT CONSTRUCTION GHANA LIMITED COMPANY
Jan 2025 — Oct 2025
  • Received and recorded client payments ensuring financial accountability
  • Maintained accurate records of customer transactions and payments
  • Performed administrative duties supporting smooth day-to-day operations
  • Conducted daily headcounts and recorded vehicles collecting sand
  • Monitored vehicle movements for identification and accountability
  • Assisted with operational coordination and office/site administration
  • Supported management in record maintenance and efficient operations
  • Communicated professionally with clients, drivers, staff, and stakeholders
Skills
Healthcare AdministrationCorporate OperationsAdministrative ManagementClient RelationsRecords ManagementLeadershipProblem SolvingCommunicationMicrosoft PowerPointMicrosoft ExcelCommunication & InterpersonalMicrosoft Word
Education
Bachelor of Science, Health Services Administration
University of Ghana, Legon
2023 — Expected 2026
Business
Accra Girls Senior High School
2020 — 2022
Leadership & Achievement
Cadet Commander
Accra Girls Senior High School

Demonstrated leadership, discipline, responsibility, coordination, and teamwork through cadet activities.

Financial Secretary
Accra Girls Senior High School Choir

Managed financial responsibilities and monitored expenditure with accountability.

National Best Conductor
2022/2023

Received the National Best Conductor award at a national band competition.

Professional & Extracurricular Experience
Member
Aura Ushering & Co.

Participated in ushering and event activities, developing customer relations, communication, teamwork, and professional conduct.

Former Member
Suncity Ushering Agency

Participated in ushering and event-support activities and developed client-interaction and teamwork experience.

References available upon request.