PETRONELLA KHUMALO

Film & Television Student | Creative | Events & Customer Experience

Confident, energetic and people-oriented Film & Television student with experience in hospitality, beauty and wellness, entertainment production and customer service. Comfortable working with the public, working as part of a team and representing brands professionally. Experienced in production environments through Film & Television studies and entertainment work, with a strong interest in events, media, content creation and live activations. Reliable, adaptable and enthusiastic about creating positive experiences for guests and audiences.

Johannesburg, South Africa
0+
Years experience
0
Languages
0
Skills
Work Experience
Receptionist/Administrative
Body Mind Studios
Jan 2013 — Dec 2016
  • Managed incoming calls and facilitated booking processes to enhance customer experience
  • Organized and maintained filing systems to ensure efficient document retrieval
  • Managed inventory and sales operations, ensuring accurate stock levels and efficient service delivery
  • Directed business operations to optimize efficiency and improve overall performance
Beauty & Wellness / Client Services
2022 — 2025
  • Worked as a Somatologist and Laser Therapist in professional aesthetic environments.
  • Provided client-focused services while maintaining professionalism and attention to detail.
  • Developed strong interpersonal skills and the ability to make clients feel comfortable and welcomed.
Hospitality & Customer Experience
2017 — 2020
  • Tsogo Sun trainee with experience in guest service and hospitality operations.
  • Developed strong communication, teamwork and customer-service skills.
  • Comfortable assisting and engaging with members of the public in busy environments.
Film & Television / Production Experience
2026 — PresentCurrent
  • Developing practical experience in camera operation, photography, videography and production.
  • Participating in production environments and learning professional on-set practices.
  • Experience working as a camera operator on a Netflix production.
  • Comfortable following direction, working with production teams and adapting to different environments.
Entertainment Experience
  • Audience/extra experience on The Masked Singer SA – Season 3.
  • Experience working in entertainment environments and interacting professionally with production teams and audiences.
Skills
Public EngagementCustomer EngagementEvent SupportCommunicationBrand RepresentationFilm & Television ProductionProfessionalismCamera OperationCreative Problem-SolvingReliabilityAdaptabilityPublic & Customer EngagementCommunication & TeamworkPhotography & VideographyProfessional & ReliableConfident Working With the PublicAble to Work Under PressureEnergetic & Adaptable
Education
Diploma, Hospitality Management
University of Johannesburg
2020 — 2022
Certificate, Full Stack Development
FNB Academy
Film & Television
Star Quality Creative Arts College
2026 — Present
CIDESCO Cosmetology
Camelot International
2020 — 2021
Full Stack Development Certificate
FNB Academy
2025
References
Yis Faba
Camera Oparator Lecturer · Star Quality Creative Arts
Loura Combrick
CEO · Urban Aesthetics
+27843245512
Karen Borain
HR Department · Tsogo Sun
Languages
English
Fluent
Zulu
Fluent
Afrikaans
Basic
HOBBIES
HOBBIES

Fitness and Sport Nature and Animals Business and Leisure Content Creator Photography/Videography Volunteering/ Community work Beauty/Aesthetics