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  "basics": {
    "name": "Palesa Tsamaiso",
    "label": "Quality Assurance Lead",
    "email": "palesa.tsamaiso@gmail.com",
    "summary": "Quality Assurance Lead with extensive experience in pharmaceutical quality control and assurance, specialising in compliance with ISO 9001, ISO 17025, GACP, GMP, and GLP standards. Proven track record in managing quality systems, process improvements, and regulatory adherence in fast-paced environments. Seeking to leverage expertise to contribute to a growth-oriented organisation.",
    "location": "Ha Letsie Morija, Phahameng, 14771 Maseru"
  },
  "work": [
    {
      "company": "Morama Holdings",
      "position": "Quality Assurance Lead",
      "startDate": "2025-02",
      "current": true,
      "highlights": [
        "Oversee compliance with regulatory requirements for microbial and chemical testing, genetic stability, and contamination control in cannabis plants",
        "Ensure cannabis cultivation and processing comply with ISO 9001, ISO 17025, GACP, GMP and GLP standards",
        "Maintain sterility and genetic integrity in cannabis clones using plant tissue culture techniques",
        "Monitor environmental factors affecting cannabis growth, secondary metabolite production, and microbial contamination risks",
        "Assist in development and validation of new methods and product innovations",
        "Continuously assess and improve processes to enhance effectiveness",
        "Oversee stability studies to ensure cannabis maintain potency and safety over time",
        "Develop and update Standard Operating Procedures (SOPs)"
      ]
    },
    {
      "company": "WeGrow",
      "position": "Quality Assurance Manager",
      "startDate": "2023-04",
      "endDate": "2025-01",
      "highlights": [
        "Led continuous improvement initiatives to enhance product quality and operational efficiency",
        "Conducted root cause analysis to identify and resolve quality issues",
        "Established and maintained product quality specifications to meet regulatory standards",
        "Oversaw production processes ensuring strict adherence to regulatory standards at every stage",
        "Implemented and supervised Quality Control measures throughout the entire production cycle",
        "Developed, reviewed, and updated SOPs, batch records, and qualification documents",
        "Provided training and guidance on effective SOP implementation across departments",
        "Managed internal and external audits, ensuring audit readiness",
        "Ensured release of products meeting quota specifications and regulatory compliance",
        "Analyzed and reported batch records, identifying opportunities for improvement",
        "Maintained compliance with GACP and worked towards GMP",
        "Validated Microbial Environmental Monitoring Processes",
        "Maintained sterility and genetic integrity in cannabis clones using plant tissue culture techniques"
      ]
    },
    {
      "company": "MG Health Limited",
      "position": "Validation Technician",
      "startDate": "2022-02",
      "endDate": "2022-09",
      "highlights": [
        "Led project planning sessions with clear objectives and timelines for successful execution",
        "Created and executed qualification and validation protocols, reports, SOPs, and managed quality events",
        "Managed incoming and outgoing qualification and validation documents",
        "Identified and implemented process optimization opportunities to enhance efficiency",
        "Ensured projects adhered to deadlines and met quality expectations",
        "Maintained schedules to prevent production delays and ensure smooth operations"
      ]
    },
    {
      "company": "MG Health Limited",
      "position": "Quality Control Officer",
      "startDate": "2021-11",
      "endDate": "2022-02",
      "highlights": [
        "Conducted routine and non-routine analysis of raw materials, in-process materials, and finished products per SOPs",
        "Monitored product quality during production through in-process quality checks ensuring compliance with pharmaceutical monographs",
        "Collaborated with Research and Development teams on analysis and method development",
        "Prepared solvents, standards, and other materials for testing",
        "Conducted environmental monitoring of IPQC laboratory and production facility to ensure optimal conditions",
        "Analyzed and interpreted test results, identifying trends and improvement areas",
        "Performed internal verification and troubleshooting of laboratory equipment",
        "Assisted in calibration, qualification, and validation of laboratory equipment and analytical methods",
        "Ensured full traceability and data integrity in all logbooks, spreadsheets, and documents",
        "Developed and maintained SOPs for laboratory processes",
        "Ensured compliance with cGMP in all activities",
        "Conducted tests timely aligning with ISO 9001 and ISO 17025 standards"
      ]
    },
    {
      "company": "LuCan Labs",
      "position": "Analytical Chemistry Intern",
      "startDate": "2021-03",
      "endDate": "2021-10",
      "highlights": [
        "Assisted with receipt of samples and reagents ensuring proper documentation and organization",
        "Prepared analytical reagents and standards adhering to protocols and quality standards",
        "Conducted sample preparation and testing using HPLC, TLC and GC-MS per monograph",
        "Ensured data integrity and accuracy throughout sampling, testing, and analysis"
      ]
    },
    {
      "company": "MG Health Limited",
      "position": "Quality Assurance Intern",
      "startDate": "2020-01",
      "endDate": "2021-02",
      "highlights": [
        "Ensured accurate and representative sampling of materials for testing and analysis",
        "Verified equipment calibration and adherence to calibration schedules",
        "Monitored and trended environmental testing results ensuring compliance with quality standards",
        "Prepared reagents and solvents for testing procedures",
        "Conducted in-house chemical testing of water and raw materials to ensure quality",
        "Assisted with release and rejection of raw materials and finished products based on specifications"
      ]
    }
  ],
  "skills": [
    "Quality Control",
    "Quality Assurance",
    "ISO 9001",
    "ISO 17025",
    "GACP",
    "GMP",
    "GLP",
    "Process Improvement",
    "Regulatory Compliance",
    "Standard Operating Procedures (SOPs)",
    "Root Cause Analysis",
    "Audit Management"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    }
  ],
  "projects": [
    {
      "name": "Cannabinoid Concentration Analysis in Cannabis Flowers",
      "description": "Investigated how homogeneity and moisture content impact cannabinoid concentrations in cannabis flowers. Compared cannabinoid concentrations in flowers dried under various conditions using multiple analytical methods including Loss on Drying (LOD), Moisture Content analysis, and HPLC. Established more accurate methods for predicting cannabinoid concentrations in dried flowers to improve quality control and product consistency."
    }
  ],
  "certificates": [
    {
      "name": "PharmUni Introduction to GMP Certificate"
    }
  ],
  "references": [
    {
      "name": "Keneuoe Rantalane",
      "company": "WeGrow",
      "email": "k.rantalane@asif420.com",
      "phone": "+266 53479697"
    },
    {
      "name": "Baatile Masia",
      "company": "Global Farming Supplies",
      "email": "baatilemasia4@gmail.com",
      "phone": "+266 59389116"
    },
    {
      "name": "Thabang Rants’o",
      "company": "MG Health Limited",
      "email": "thabangr@mghealth.com",
      "phone": "+266 5828 3094"
    }
  ],
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    "yearsOfExperience": 0,
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