Customer-focused food service professional with 2+ years’ experience at high-volume quick-service restaurants (Subway, KFC, Krispy Krunchy Chicken). Skilled in front-of-house operations, POS and cash handling, HACCP food-safety, inventory control and training colleagues to improve shift efficiency. Proven ability to resolve customer issues, work under pressure and maintain high standards of speed, accuracy and hygiene; currently pursuing an MSc in Management at the University of Chester.