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    "name": "NONHLONIPHO ZAKHONA ZIKHALI",
    "label": "WAITER AT AKUBENJALO RESTURANT ",
    "phone": "0647940462 / 0673313208",
    "summary": "Experienced waiter with a strong background in delivering exceptional customer service at Akubenjalo Restaurant. Enhanced guest satisfaction scores by 75% during peak hours and collaborated with kitchen staff to reduce order fulfillment wait times by 65%. Focused on creating memorable dining experiences while ensuring food safety and effective communication. Known for maintaining composure in high-pressure environments and resolving conflicts efficiently.",
    "location": "RICHARD'S BAY  IN KZN",
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        "username": "WHATSAPP NUMBER 0647940462",
        "url": "https://linkedin.com/in/WHATSAPP NUMBER 0647940462"
      }
    ]
  },
  "work": [
    {
      "company": "AKUBENJALO RESTURANT",
      "position": "WAITER",
      "location": "MTUBATUBA",
      "startDate": "2026-01",
      "current": true,
      "highlights": [
        "Delivered exceptional customer service, enhancing guest satisfaction scores by [75]% during peak hours",
        "Collaborated with kitchen staff to streamline order fulfillment, reducing wait times by [65]% on average"
      ]
    }
  ],
  "education": [
    {
      "institution": "MATRIC CERTIFICATE",
      "degree": "SUBJECT'S",
      "field": "HOME LANGUAGE ISZULU, ENGLISH FIRST ADDITIONALLANGUAGE GEOGRAPHY ,LIFE ORIENTATION , BUSINESS STUDIES , LIFE SCIENCES, AGRICULTURAL SCIENCE, MATHEMATICAL LITERACY,",
      "startDate": "2020",
      "endDate": "2024"
    }
  ],
  "skills": [
    "Customer Service",
    "Food Safety",
    "Menu Knowledge",
    "Team Collaboration",
    "Time Management",
    "Multitasking",
    "Communication Skills",
    "Conflict Resolution"
  ],
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      "name": "KHUMBUZILE ZIKHALI",
      "title": "N/A",
      "relationship": "SISTER",
      "phone": "0767594337"
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    "yearsOfExperience": 1,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
  },
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    "platform": "freecv.org"
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