NONHLANHLA MZIMELA
Results-driven professional with 7 years of experience in customer service and administration, supported by a Diploma in Business Management. Currently serving as an HR Administration Clerk at Kingsgate Clothing (Pty), where I manage employee records, support recruitment and onboarding, prepare HR documentation, and assist with payroll and training coordination.
Durban, Kwa-Zulu Natal
0
Languages
0
Skills
Work Experience
HR Administration Clerk / Secretary
Kingsgate Clothing
Jul 2025 — PresentCurrent
- Maintain employee records: Keep accurate databases of staff details, contracts, and performance files
- Assist with job postings, scheduling interviews, and preparing onboarding documents
- Process timesheets, verify attendance, and prepare payroll documentation
- Draft letters, prepare reports, and manage HR correspondence
- Organise meetings, interviews, and training sessions
- Help new employees with orientation, contracts, and benefits paperwork
- Ensure HR policies and labour laws are followed in documentation and processes
- Handle employee queries, provide information, and direct staff to HR managers
- Safeguard sensitive employee information and HR files
- Perform general admin tasks: filing, photocopying, answering calls, and managing office supplies
- Recruitment support: Assist with job postings, scheduling interviews, and preparing on boarding documents.
- Scheduling and coordination: Organize meetings, interviews, and training sessions.
- General Admin tasks: Filing, photocopying, answering calls, and managing office supplies.
Admin Clerk (Graduate Intern)
Ethekwini Municipality
Jul 2023 — Dec 2024
- Provided administrative support to Rental Housing Department
- Attended to counter and telephone queries related to rental charges, arrears, payment arrangements, maintenance complaints, transfer of tenancy, disputes, and housing applications
- Lodged insurance claims for damaged property and followed up to ensure repairs were done
- Coordinated monthly rental analysis for South rental stock project to review revenue collection status
- Assisted in promotion of sales of rental stock and ensured target for establishment of body corporate
- Captured housing data on mainframe and amended income profiles for tenants
- Ensured compliance with housing policies for substitution, regularization of illegals, and authorised swaps
- Controlled levy payments to body corporates and ensured correct payments were made on time
- Allocated vacant units to qualified applicants
- Managed administration tasks for departmental meetings including invites, agendas, minutes, and correspondence
- Assisted management with coordinating reports
- Managed petty cash with proper control of outgoing and incoming cash
- Provide Administrative support to Rental Housing Department by performing the following duties:
- Customer services: Attend to counter and telephone queries related to rental charges/ arrears, payment arrangement, maintenance complaints, transfer of tenancy, disputes, updating of information on tenant profile, housing application and other housing related queries by ensuring compliance with various housing policies.
- Control of insurance claims for damaged property: By lodging insurance claims to insurance Department, follow up on insurance claims and ensure that repairs are done to damaged properties upon issuing of final costs certificate.
- Coordinate rental analysis monthly for all South rental stock project to determine how much we received, how much arrears and how much is raised in each month, these tasks make it easy for the department to review on the revenue collection status.
- Sales Campaign: Assist in promotion of sales of rental stock, effective sales campaign signs up, request levy clearance certificates, ensure target for establishment of body corporate and terminate rental account once transfer is registered.
- Capturing of Housing data on mainframe, credit control: By amending income profile for tenant’s capture.
- Effective substitution on death divorce and on principle: ensuring compliance of various housing policies for substitution.
- Regularization of illegals in terms of policy and effective authorised swaps: ensure compliance of various housing policies for illegals and swaps by providing stats.
- Body corporate levy payments: control levy payments to body corporates by ensure correct levy payments are made timeously to correct suppliers and tenants are debited with levies owing.
- Assist in allocation of vacant units to applicants who meets qualifying criteria.
- Manage administration tasks for departmental meetings including sending invites for meetings, compiling agendas, taking minutes and drafting correspondences based on meeting outcome.
- Assist management with co-ordinating reports.
- Managing petty cash by keeping proper control of outgoing and incoming cash.
Admin Clerk / Sales Associate
Total Sport
Oct 2020 — Aug 2022
- Provided customer service face-to-face and telephonically
- Provided various information at front desk
- Resolved enquiries for internal and external customers
- Interacted with other departments to obtain information on pending issues and delays
- Balanced petty cash and performed cash up
- Prepared change and cleaned tills
- Resumed samples using barcodes
- Assisted in stocking and signing invoices
- Customer Services (face-to-face & Telephonically).
- Providing various information at front desk.
- Receiving and resolving various enquiries for both internal and external customers.
- Interacting with other departments and to obtain information on pending issues, seeking reasons for delays in resolution of queries.
- Balancing petty cash
- Preparing change
- Cleaning tills
- Resuming sample by using barcodes
- Assisting in storking
Cashier
Power Spar
Jul 2018 — Jan 2020
- Resumed samples using barcode scanners
- Weighed items and processed vouchers and coupons
- Cleaned tills at the end of the day
- Assisted in stocking and displaying items in the store
- Conducted stock counting at end of term
- Assisted walk-in customers with queries
- Resume sample by using barcode scanners.
- Weighing items processing vouchers and coupons.
- Cleaning the tills at the end of the day
- Assisting in stocking off and display items in the store when need.
- Stock counting end of the term.
- Assisting the walk in customers regarding any queries they have.
Cleaner
Servest
Jan 2015 — Jan 2017
- Dusted offices
- Mopped floors
- Cleaned toilets
- Operated electronic cleaning machines
- Mixed chemicals
- Dusting offices
- Mopping floors
- Cleaning toilet
- Operating electronic machine for cleaning
- Mixing chemicals
Skills
Customer ServiceTime ManagementConflict ResolutionCommunicationAdaptabilityDecision MakingOrganisingLeadershipTelephone EtiquetteListeningMotivationFlexibilityProblem SolvingTeamworkSelf-motivationMS WordMS ExcelMS PowerPointMS OutlookRMSFault ManJDEDEED SWEBTime Management SkillCommunication SkillListening skillFlexibleDedicated self-assure
Education
Bachelor of Administration, Human Settlement
UNISA
National Diploma, Business Management
UMFOLOZI COLLEGE TVET
Matric
Ongoye High School
Languages
isiZulu
Fluent
English
Fluent
Training
Cashier
Computer
EXCEL ADVANCE
References
Channel Govender
Senior Administrator wages department, Ethekwini Municipality
Zanele Mavimbela
Housing Manager, Ethekwini Municipality
Malline Chetty
Manager, Total Sport
Bongani Shangase
Frontline Cashier Supervisor, Power Spar
Shanteli
Service Centre Supervisor, Servest
Personal Details
Nationality
South African
Date of Birth
30 May 1992
Gender
Female
Marital Status
Single
Dependants
One (1)
Driver's licence
Learners
Residential address
61 Warble way, Yellow wood Park, 4061