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  "basics": {
    "name": "Nombulelo Zilindile",
    "label": "Full-time Student",
    "summary": "Full-time student pursuing a Diploma in ICT in Business Analysis, skilled in analytical thinking, communication, adaptability, and teamwork. Aiming to launch a career in business analysis within the ICT sector, leveraging technical knowledge and interpersonal skills to drive effective solutions.",
    "location": "KuGompo City (CBD)",
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "nombulelo-zilindile-76bb7a311",
        "url": "https://linkedin.com/in/nombulelo-zilindile-76bb7a311"
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  "work": [
    {
      "company": "Pep Home",
      "position": "Cashier",
      "startDate": "2024-06",
      "endDate": "2025-01",
      "highlights": [
        "Processed customer transactions accurately using point-of-sale (POS) systems.",
        "Maintained an organized checkout area, enhancing overall customer experience.",
        "Addressed customer inquiries and complaints professionally, ensuring high levels of satisfaction.",
        "Collaborated with team members to ensure smooth operations during busy periods.",
        "Balanced cash drawers and completed end-of-shift reconciliations to ensure financial accuracy."
      ]
    },
    {
      "company": "Wimpy",
      "position": "Hostess",
      "startDate": "2022-12",
      "endDate": "2023-12",
      "highlights": [
        "Greeted and seated guests, ensuring a positive first impression and experience.",
        "Managed reservation systems and maintained waitlists efficiently, optimizing customer flow.",
        "Provided menu information and answered guest queries, enhancing their dining experience.",
        "Collaborated with restaurant staff to ensure smooth operations during peak periods.",
        "Ensured cleanliness and organization of the dining area to uphold restaurant standards."
      ]
    },
    {
      "company": "Gordons Bay Stay",
      "position": "Cleaner",
      "startDate": "2018-06",
      "endDate": "2022-07",
      "highlights": [
        "Welcomed guests as they arrived, creating a positive first impression.",
        "Maintained cleanliness and organization of the premises to enhance guest experience.",
        "Assisted in setting up the dining area before service and ensuring items were well-stocked.",
        "Handled guests' questions and concerns promptly, improving overall satisfaction.",
        "Supported staff with cleaning duties during busy periods, contributing to efficient operations."
      ]
    }
  ],
  "education": [
    {
      "institution": "iYunivesithi Walter Sisulu",
      "degree": "Diploma",
      "field": "ICT in Business Analysis",
      "startDate": "2025-02",
      "endDate": "2027-12"
    }
  ],
  "skills": [
    "UI/UX wireframing",
    "Active listening",
    "Elicitation",
    "Critical thinking",
    "Negotiation and conflict resolution"
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  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
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    {
      "language": "Xhosa",
      "fluency": "Fluent"
    }
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  "projects": [
    {
      "name": "Dreadlock Salon Web App",
      "description": "Creating and designing a web application for a dreadlock salon booking system. I am involved in the full design and development process to ensure a user-friendly interface and efficient booking experience.",
      "startDate": "2023-04"
    }
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    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Diploma"
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    "lastModified": "2026-08-11T12:44:24.604Z",
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