Nombulelo Zilindile

Full-time Student

Full-time student pursuing a Diploma in ICT in Business Analysis, skilled in analytical thinking, communication, adaptability, and teamwork. Aiming to launch a career in business analysis within the ICT sector, leveraging technical knowledge and interpersonal skills to drive effective solutions.

KuGompo City (CBD)
LinkedIn
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Project
0
Languages
0
Skills
Work Experience
Cashier
Pep Home
Jun 2024 — Jan 2025
  • Processed customer transactions accurately using point-of-sale (POS) systems.
  • Maintained an organized checkout area, enhancing overall customer experience.
  • Addressed customer inquiries and complaints professionally, ensuring high levels of satisfaction.
  • Collaborated with team members to ensure smooth operations during busy periods.
  • Balanced cash drawers and completed end-of-shift reconciliations to ensure financial accuracy.
Hostess
Wimpy
Dec 2022 — Dec 2023
  • Greeted and seated guests, ensuring a positive first impression and experience.
  • Managed reservation systems and maintained waitlists efficiently, optimizing customer flow.
  • Provided menu information and answered guest queries, enhancing their dining experience.
  • Collaborated with restaurant staff to ensure smooth operations during peak periods.
  • Ensured cleanliness and organization of the dining area to uphold restaurant standards.
Cleaner
Gordons Bay Stay
Jun 2018 — Jul 2022
  • Welcomed guests as they arrived, creating a positive first impression.
  • Maintained cleanliness and organization of the premises to enhance guest experience.
  • Assisted in setting up the dining area before service and ensuring items were well-stocked.
  • Handled guests' questions and concerns promptly, improving overall satisfaction.
  • Supported staff with cleaning duties during busy periods, contributing to efficient operations.
Projects
Dreadlock Salon Web App

Creating and designing a web application for a dreadlock salon booking system. I am involved in the full design and development process to ensure a user-friendly interface and efficient booking experience.

Skills
UI/UX wireframingActive listeningElicitationCritical thinkingNegotiation and conflict resolution
Education
Diploma, ICT in Business Analysis
iYunivesithi Walter Sisulu
Feb 2025 — Dec 2027
Languages
English
Fluent
Xhosa
Fluent
References available upon request.
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