NKENGURUTSE VIATOR

IT SUPPORT MANAGER

IT Support Manager with expertise in computer networking, including LAN, WAN, WLAN, VPN, TCP/IP, DNS, and DHCP. Proficient in network configuration, security, and administration for both Linux and Windows servers. Experienced in cloud networking with AWS, Azure, and Google Cloud, alongside strong troubleshooting skills and knowledge of virtualization technologies. Adept in programming and scripting with Python, Bash, and PowerShell, as well as database fundamentals and IT infrastructure management.

BUJUMBURA-BURUNDI
0
Languages
0
Skills
Work Experience
IT Support Manager
CBINETBujumbura, Burundi
Mar 2015 — Present
  • Ran IT support operations to improve network performance.
  • Configured routers, switches, and firewalls for security.
  • Built cloud solutions using AWS and Azure.
  • Resolved around 30 network issues each week.
Driver
Saint Blaise HotelBujumbura, Burundi
Jan 2005 — Dec 2009
  • Drove guests and staff to their destinations safely.
  • Kept the vehicle clean and performed regular maintenance checks.
  • Delivered excellent customer service during transport.
Skills
Computer networkingNetwork configurationNetwork securityLinux & Windows Server administrationCloud networkingNetwork troubleshooting and diagnostics
Education
Bachelor of Engineering, Network Engineering
LAC TANGANYIKA UNIVERSITY BURUNDI
Jan 2011 — Dec 2014
Languages
Kirundi
Native
French
Advanced
English
Advanced
Kiswahili
Advanced
Kinyarwanda
Fluent
References available upon request.
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