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    "name": "Nitin Santosh Yadav",
    "summary": "Motivated B.Com student specializing in computer applications with hands-on experience in data analysis and investment banking simulations. Eager to contribute to a dynamic organization by leveraging strong skills in MS Office, advanced Excel, and team collaboration. Committed to continuous learning and excellence in professional settings.",
    "location": "Mumbai, Maharashtra, India"
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      "company": "Health Prime Services (1) Pvt Ltd",
      "position": "Customer Service Executive",
      "location": "Mumbai, Maharashtra",
      "highlights": [
        "Resolved customer inquiries and complaints efficiently, contributing to a 20% increase in customer satisfaction ratings.",
        "Managed customer accounts and provided tailored solutions, enhancing client relationships through effective communication.",
        "Collaborated with team members to streamline processes, reducing response times to customer requests by 15%."
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    }
  ],
  "education": [
    {
      "institution": "Prakash College of Commerce and Science, Mumbai University",
      "degree": "Bachelor of Commerce",
      "field": "Commerce"
    },
    {
      "institution": "Lords Universal College, Mumbai, Maharashtra",
      "degree": "Higher Secondary Certificate",
      "field": "General Studies"
    },
    {
      "institution": "Swami Vivekanand High School, Mumbai, Maharashtra",
      "degree": "Secondary School Certificate",
      "field": "General Education"
    }
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    "Advanced Excel",
    "Computer Operations & Navigation",
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    "Basic Business Software Exposure",
    "Time Management & Organization",
    "Tally ERP & Accounting Basics",
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    "Work Under Pressure",
    "Data Entry & Documentation",
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      "fluency": "Fluent"
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      "fluency": "Fluent"
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      "language": "Marathi",
      "fluency": "Fluent"
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  "certificates": [
    {
      "name": "Data Analytics Job Simulation",
      "issuer": "Forage",
      "date": "2025-08"
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    {
      "name": "Investment Banking Job Simulation",
      "issuer": "Forage",
      "date": "2025-08"
    }
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  "interests": [
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    "Engaged in Online Learning and Productivity Hacks",
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    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
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