Nitin Santosh Yadav

Motivated B.Com student specializing in computer applications with hands-on experience in data analysis and investment banking simulations. Eager to contribute to a dynamic organization by leveraging strong skills in MS Office, advanced Excel, and team collaboration. Committed to continuous learning and excellence in professional settings.

[email protected] 8655231254 Mumbai, Maharashtra, India
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Languages
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Skills
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Certifications
Work Experience
Customer Service Executive
Health Prime Services (1) Pvt Ltd
Mumbai, Maharashtra
  • Resolved customer inquiries and complaints efficiently, contributing to a 20% increase in customer satisfaction ratings.
  • Managed customer accounts and provided tailored solutions, enhancing client relationships through effective communication.
  • Collaborated with team members to streamline processes, reducing response times to customer requests by 15%.
Skills
MS OfficeAdvanced ExcelComputer Operations & NavigationInternet Research & Web BrowsingCommunication & Team CollaborationBasic Business Software ExposureTime Management & OrganizationTally ERP & Accounting BasicsCustomer Service HandlingWork Under PressureData Entry & DocumentationAdvanced Operating System Troubleshooting
Education
Bachelor of Commerce, Commerce
Prakash College of Commerce and Science, Mumbai University
Higher Secondary Certificate, General Studies
Lords Universal College, Mumbai, Maharashtra
Secondary School Certificate, General Education
Swami Vivekanand High School, Mumbai, Maharashtra
Certifications
Data Analytics Job Simulation
Forage
August 2025
Investment Banking Job Simulation
Forage
August 2025
Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Hobbies & Interests
Exploring Digital Tools and Tech Platforms
Engaged in Online Learning and Productivity Hacks
Enjoy Team-based games and activities
References available upon request.