Nisar Ahamed
To further leverage capabilities developed in Business Development and efficient work to suit serving for the company in a professionally managed Organization.
0+
Years experience
0
Language
0
Skills
Work Experience
Lead Assistant Manager
EXL Services Pvt Ltd
Sep 2023 — PresentCurrent
- Leading a team and managing overdue receivables cash apps, reducing outstanding balances by 18% through strategic follow-ups and client negotiations. Implemented automated workflows in SAP FI, improving reconciliation accuracy to 99.2% and reducing processing time by 22%. Developed Power BI dashboards to track unapplied payments and pre-payments, enhancing visibility for senior management. Achieved 98% compliance with KPI/SLA targets, driving a 15% improvement in cash application. Designed and delivered training programs for 20+ new joiners, increasing team productivity by 25%. Conducted quarterly performance reviews, fostering a culture of accountability and continuous improvement. Handling cash app team for the on account process to research and solve the cases with the team and the customers.
- Reduced the AR > 90 days balance and achieved monthly targets and streamline their regions, Awarded Best performer for the year 2026.
Senior Credit Analyst-Accounts Receivable
HCL Tech India Pvt Ltd
Mar 2023 — Sep 2023
- Managed a portfolio of aged receivables, reducing overdue accounts by 15% through targeted collection strategies. Ensured 100% adherence to debt and cash targets, reconciling over 500 accounts monthly with 98% accuracy. Mentored a team of 10 executives, improving collection rates by 20% through skill development initiatives. Resolved 95% of escalations within 24 hours, maintaining high customer satisfaction scores. Generated detailed analytics reports using MS-Excel and Power BI, providing actionable insights to leadership.
- Reduced the AR > 90 days balance and achieved monthly targets and streamline their regions, Awarded Blue ribbon for the highest collection in March-2022.
Senior Credit Analyst-Accounts Receivable
Timken Engineering and Research –India Pvt. Ltd.
Jun 2017 — Jul 2020
- Responsible for the entire credit review process for customers in the US region by establishing credit limits for new customers and reviewing the limits periodically to ensure they are reasonable, supportable and within company guidelines. Analyzing the customer account, customer follow-up for payments. Sending invoice copies to customers on request. Sending proof of delivery [POD]. Resolving customer disputes related to pricing, quantity etc. Escalating to sales & credit managers if customer does not adhere to the payment terms. Processing credit application from new customers. Doing a credit enquiry with the other vendors of the customer before setting up the account / credit limit. Constantly reviewing open orders for manual release. Obtaining credit managers approval (USA Head Office) wherever necessary. Releasing orders manually after satisfying the necessary requirements in customer account. Giving trade references of customers to other vendors on request. Work with internal claims team to clear the disputes arising from short payments made by the customer on invoices. Help claims team to identify the nature of dispute arises when customer short pays the invoice. Co-ordinate with cash team to apply the payment received from customer. Help auditors on various requests at the time of auditing.
Credit Control Executive (Finance)
Stanley Black & Decker India Limited (Intellect Support Service)
Oct 2015 — Dec 2016
- Following affiliates payments and solving their issues and payment posting in SAP and preparing the ageing file to CFO for the review. Handling & Resolving Customer queries & Disputes relating to Credit & Billing issues in a timely manner. Reconcile customer’s statement of Accounts on a regular basis and getting balance confirmation from customer. Follow up for C-form for large format retailers and pan India customer. Performing Trade Flow for all customers and adding new customer details to trade flow screening. Releasing the credit note and Debit note for pan India sharing to the customer and allocating the same in the respective customer’s account. Filing the credit note with supporting documents and saving in share Drive. Tracking the unapplied credit and sending details to team. Adjusting the UN applied credit on invoice has been knocked off and sharing the data. Post’s customer payments by recording cheque, and online transactions. Resolves valid or authorized deductions by entering adjusting entries. Closing BRS by identifying the customer and accounting them. Posting the advance payment in Special GL account and clearing once invoice has been generated. Preparing MIS reports Daily AR report, Credit overview reports, Collections reports, Bank reconciliation and collection agency performance report. Supporting Audit and supporting with correct details and explanation on the process. Consolidating details from AR manager and preparing the backline data for the AR trade, Customer rebate, and Bad Debts AR affiliates.
Credit Control Executive (Finance)
DHL EXPRESS (I) PVT LTD
Jan 2012 — Feb 2014
- Ensuring achievement of collection targets & KPI’s such as DSO, AGEING QUALITY, FSCM UPDATES & REDUCTION OF BAD DEBTS. Handling & Resolving Customer queries & Disputes relating to Credit & Billing issues in a timely manner. Maximize collection of payment from all customers in a timely and professional manner. Ensure special billing requests by customers are met. (Department wise billing). Visiting Customers place to resolve customer queries & disputes & collect over dues payments. Rising Credit notes & allocating the same in the respective customer’s account. Ensure DCR is updated daily. Assist in the dispatch of invoices, airway bills, reminders, and finance charge letters to respective customers on a regular basis. Ensure TDS certificates are collected & allocated in the system. Reconcile customer’s statement of Accounts on a regular basis. Monitor credit accounts and report delinquent customers to Credit Control Manager for review and further action. Coordinating with other Departments to Resolve Customer’s issues.
Skills
Financial ModellingExcel (Advanced)SQLPowerPointCFA Level III CandidateJIRASales frocessupersetWorkday
Education
BCom, Fianance
CV Raman University
Languages
English
Fluent