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  "basics": {
    "name": "Nesreen El-sayed",
    "label": "Sales Operations Senior Specialist",
    "summary": " Sales Operations Senior Specialist with a robust background in optimizing sales processes and enhancing operational efficiency. Proven ability to drive revenue growth and improve customer satisfaction through strategic initiatives and data analysis. Skilled in collaborating with cross-functional teams to align sales strategies and achieve business objectives.",
    "location": "Giza, Egypt"
  },
  "work": [
    {
      "company": " IGI Group,IGI Developments",
      "position": "Sales Operations Senior Specialist",
      "location": "Giza, Egypt",
      "current": true,
      "highlights": [
        "Assist in the development and implementation of sales strategies",
        "Monitor and analyze sales performance trends to identify areas for improvement",
        "Develop and maintain a sales forecast to help predict revenue streams",
        "Provide detailed sales reports to management and stakeholders",
        "Coordinate with marketing and product development teams to align sales strategies",
        "Assist in the development and implementation of sales training and development initiatives",
        "Manage the SAP system"
      ]
    },
    {
      "company": "IGI Group, Holding",
      "position": "HR Senior Specialist",
      "location": "Giza, Egypt",
      "startDate": "2022-05",
      "endDate": "2024-10",
      "highlights": [
        "Screening resumes and CVs",
        "Conducting HR interviews (on phone or physical)",
        "Managing job candidates throughout the hiring process from interview preparation to final offer negotiation",
        "Managing data in spreadsheets and reports",
        "Keeping records and reports up to date",
        "Handling technical issues in their area of expertise",
        "Performing basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry"
      ]
    },
    {
      "company": "IGI Group, IGI Developments",
      "position": "Receptionist & Administration Specialist",
      "location": "Giza, Egypt",
      "startDate": "2021-05",
      "endDate": "2022-05",
      "highlights": [
        "Greeting clients and visitors with a positive, helpful attitude",
        "Professionally answering phones and routing calls as necessary",
        "Assisting with a variety of administrative tasks, including copying, faxing, and taking notes",
        "Discussing and setting reserve pricing with vendors to determine the minimum sale amount",
        "Determining clients' needs and financial abilities to propose suitable solutions",
        "Coordinating sales efforts with team members and other departments"
      ]
    },
    {
      "company": "Max Group Properties",
      "position": "Property Consultant",
      "location": "Giza, Egypt",
      "startDate": "2019-07",
      "endDate": "2020-01",
      "highlights": [
        "Advising clients on buying, selling, renting, and investing in properties",
        "Conducting market research to analyze trends, pricing, and demographics",
        "Inspecting properties and accompanying clients on site visits",
        "Negotiating contracts, prices, and terms on behalf of clients",
        "Preparing and presenting property reports, valuations, and profitability forecasts"
      ]
    }
  ],
  "education": [
    {
      "institution": "Faculty of Tourism and Hotels, Helwan University",
      "degree": "Bachelor of Tourism and Hotels",
      "field": "Tourism Studies (English Section)",
      "startDate": "2015-09",
      "endDate": "2020-06"
    }
  ],
  "skills": [
    "Communication",
    "Teamwork and collaboration",
    "Problem-solving and critical thinking",
    "Data Analysis",
    "Sales Support",
    "Microsoft Excel",
    "Microsoft Word",
    "Microsoft PowerPoint"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Advanced"
    },
    {
      "language": "Arabic",
      "fluency": "Advanced"
    }
  ],
  "availability": {
    "status": "open"
  },
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      "Receptionist & Administration Specialist",
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      "Tourism Studies (English Section)",
      "Communication",
      "Teamwork and collaboration",
      "Problem-solving and critical thinking",
      "Data Analysis",
      "Sales Support",
      "Microsoft Excel",
      "★★★★☆ (4 Stars)",
      "Microsoft Word",
      "Microsoft PowerPoint",
      "★★★☆☆ (3 Stars)",
      "English",
      "Arabic"
    ],
    "yearsOfExperience": 0,
    "seniority": "mid",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "lastModified": "2026-10-14T21:22:44.568Z",
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}