Person in Charge with expertise in crew coordination, team leadership, and problem resolution. Known for enhancing communication skills and fostering client relations, ensuring schedule efficiency and effective seafarer management.
Managed daily operations and ensured smooth workflow
Led and supervised the crewing team in the recruitment, development and management of qualified seafarers for international vessels
Coordinated crew changes, travel arrangements, flight schedule, visa processing and embarkation/disembarkation schedule to ensure timely crew development.
Maintained close communication with ship owner, principals, vessel master and seafarers to ensure efficient crew opeations.
Verified crew certificates, licenses, medical examinations and training record to ensure compliance with international maritime regulations, including STCW and MLC requirements.
Monitored crew performance, contract periods, and rotation schedules to maintain adequate staffing levels. Resolved crew-related issues promptly and provided guidance to ensure high levels of client and seafarer satisfaction.
Supervised and monitored team members, delegated tasks effectively, and monitored performance to achieve department objectives.
Prepared operational reports, maintained accurate crew records and supported continuous process improvements to enhance operational efficiency and service quality.