Natalia Konkol
Operations Coordinator with 4 years of experience coordinating day-to-day operations across multiple residential locations and supporting over 200 international employees. Experienced in planning, transport coordination, service coordination and resolving operational issues. Strong organisational, communication and problem-solving skills, with a proven ability to manage multiple priorities in a fast-paced international environment.
Rotterdam, Netherlands
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Languages
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Skills
Work Experience
Location & Operations Coordinator
- Coordinated day-to-day operations across 50–60 active accommodation locations, supporting over 200 international employees.
- Coordinated maintenance, repairs and service requests with contractors and external service providers.
- Conducted regular inspections, identified issues and followed up on corrective actions to ensure timely resolution
- Prioritised and responded to urgent operational issues while managing multiple requests and deadlines.
- Coordinated practical solutions related to accommodation, transport and employee needs.
- Maintained clear communication with residents, colleagues, contractors and service providers.
- Monitored ongoing requests and ensured tasks were followed through to completion.
- Worked independently in a fast-paced international environment while maintaining accuracy and service quality.
Administration / Accounting / Reception
- Provided administrative support and customer service
- Processed invoices and maintained customer records
- Handled telephone and email communication and supported daily office operations.
Shopper / Buddy (Trainer)
- Trained and supported new employees
- Conducted reviews and practical tests
- Delivered presentations and provided feedback
- Worked in a fast-paced operational environment while maintaining quality and efficiency
Skills
Operations Coordination · Logistics Coordination · Planning & Organisation · Transport Coordination · Problem Solving · Stakeholder Communication · Customer Service · Administrative Skills · Time Management · Working Under Pressure · MS Office · Process Coordination
Education
Bachelor Degree, Tourism and Recreation
University of Szczecin, Poland
Languages
Polish
Native
English
Advanced
Dutch
Basic