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  "basics": {
    "name": "Nandu Nandakumar Sheeba",
    "label": "Hospitality Professional/Catering Admin/Coordinator/Supervisor",
    "email": "nandu.nandhakumar2010@gmail.com",
    "phone": "+966502855348",
    "summary": "Hospitality professional with 13+ years of relevant experience in catering operations, team supervision, administration, and service management. Experienced in food safety, HACCP implementation, hygiene, quality standards, and compliance. Skilled in staff coordination, scheduling, reporting, documentation, and daily operations. Proven ability to lead teams, maintain operational efficiency, and consistently deliver high standards of food safety, service quality, and customer satisfaction.",
    "location": "Jubail, Saudi Arabia",
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "nandu-nandakumar-sheeba-164957204",
        "url": "https://linkedin.com/in/nandu-nandakumar-sheeba-164957204"
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  "work": [
    {
      "company": "Tamimi Global Catering Company Ltd Saudi Arabia",
      "position": "Catering Admin/ Dining Hall Supervisor",
      "location": "Fadhili Aramco Projects Jubail",
      "startDate": "2026-07",
      "current": true,
      "highlights": [
        "Supervised daily dining and catering operations, ensuring smooth service and effective team coordination.",
        "Managed staff rosters, attendance, duty assignments, and daily manpower requirements.",
        "Maintained operational records, reports, inventories, and documentation for management and audits.",
        "Assisted in banquet functions and special events, coordinating staff, setup, service, and overall guest requirements.",
        "Ensured compliance with food safety, HACCP, hygiene, quality, and standards.",
        "Coordinated with management, kitchen, service, and support teams to resolve operational issues and maintain high service standards."
      ]
    },
    {
      "company": "Tamimi Global Catering Company Ltd Saudi Arabia",
      "position": "Catering Admin/Coordinator",
      "location": "Neom Projects",
      "startDate": "2024-03",
      "endDate": "2026-06",
      "highlights": [
        "Provided comprehensive administrative support to multiple departments including scheduling meetings, preparing correspondence reports, and maintaining accurate data records and files",
        "Assisted with internal and external communications to ensure smooth coordination of business operations",
        "Managed documentation for banking processes such as account setups, salary records, and employee verifications",
        "Coordinated staff rosters, monitored attendance, and supported onboarding and orientation activities",
        "Maintained organized digital and physical records for HR, operations, and audit compliance"
      ]
    },
    {
      "company": "Tamimi Global Catering Company Ltd Saudi Arabia",
      "position": "Dining Hall Foreman",
      "location": "Neom Projects",
      "startDate": "2023-12",
      "endDate": "2024-03",
      "highlights": [
        "Elevated guest satisfaction by delivering exceptional service and expertly managing diverse front-of-house responsibilities with comprehensive menu insights",
        "Trained and mentored new employees, resulting in a 100% improvement in service quality ratings"
      ]
    },
    {
      "company": "Tamimi Global Catering Company Ltd Saudi Arabia",
      "position": "Senior Waiter",
      "location": "Neom Projects",
      "startDate": "2021-12",
      "endDate": "2023-12",
      "highlights": [
        "Provided excellent waiter service to ensure satisfaction, providing detailed information on menus, multi-tasking various front-of-the-house duties"
      ]
    },
    {
      "company": "EEFA Business Hotel Karnataka India",
      "position": "Order Processing Waiter",
      "startDate": "2017-12",
      "endDate": "2018-08"
    },
    {
      "company": "Hotel Ramdev Karnataka India",
      "position": "Lead Waiter/Asst Admin",
      "startDate": "2015-12",
      "endDate": "2016-10"
    },
    {
      "company": "Saijoys Hotels & Spa Kerala India",
      "position": "Waiter",
      "startDate": "2015-03",
      "endDate": "2015-11"
    },
    {
      "company": "Hotel Horizon Trivandrum Kerala India",
      "position": "Waiter",
      "startDate": "2014-09",
      "endDate": "2015-02"
    },
    {
      "company": "Uday Samudra Leisure Beach Hotel Trivandrum Kerala India",
      "position": "Trainee Waiter",
      "startDate": "2013-05",
      "endDate": "2013-07"
    }
  ],
  "education": [
    {
      "institution": "Kerala State Technical Education Board Department of Tourism Kerala Government",
      "degree": "Certificate",
      "field": "Food and Beverage Service",
      "score": "First Class"
    },
    {
      "institution": "Kerala State Technical Education Board Department of Tourism Kerala Government",
      "degree": "Certificate, Food Production",
      "score": "First Class"
    },
    {
      "institution": "Higher Secondary School",
      "degree": "Higher Secondary School Certificate"
    },
    {
      "institution": "Secondary School",
      "degree": "Secondary School Certificate"
    }
  ],
  "skills": [
    "Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)",
    "Strong organizational and multitasking abilities",
    "Excellent verbal and written communication skills",
    "Flexible schedule; available for evening and weekend shifts",
    "Strategic and collaborative team player",
    "Basic understanding of health and safety regulations",
    "Customer service focused with a problem-solving mindset",
    "Quick learner with the ability to adapt to new systems and procedures",
    "Time management skills with a focus on meeting deadlines efficiently"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Hindi",
      "fluency": "Intermediate"
    },
    {
      "language": "Tamil",
      "fluency": "Intermediate"
    },
    {
      "language": "Malayalam",
      "fluency": "Fluent"
    }
  ],
  "certificates": [
    {
      "name": "Highfield Level 3 International Award in Food Safety"
    },
    {
      "name": "ISO 22000:2018 Food Safety Management Training"
    },
    {
      "name": "Practicing Food Safety Hygiene Sanitization In Home"
    },
    {
      "name": "Food Allergy & Intolerance Training"
    },
    {
      "name": "Guest Service Skill Training"
    },
    {
      "name": "Guest Engagement Training"
    },
    {
      "name": "Best Employee of the Year 2022-2023"
    },
    {
      "name": "First Aid CPR And AED Training"
    }
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    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Certificate"
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