{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Nahuel Sebastian Silva Iglesias",
    "label": "Customer Support & Sales Associate",
    "email": "nahuelsilvanssi1999@gmail.com",
    "summary": "I am a bilingual (English/Spanish) professional with experience in customer support and sales. My goal is to secure a Customer Service or Sales Representative position where I can apply my problem-solving skills, active listening, and B2B/B2C communication to resolve client inquiries efficiently.",
    "location": "Montevideo, Uruguay",
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "naahjuu",
        "url": "https://linkedin.com/in/naahjuu"
      }
    ]
  },
  "work": [
    {
      "company": "Cellular Center NORMISUR SA",
      "position": "Customer Support & Sales Associate",
      "location": "Montevideo, Uruguay",
      "startDate": "2024-06",
      "current": true,
      "highlights": [
        "Resolved an average of 30 to 40 technical and product-related customer issues per day, ensuring high customer satisfaction.",
        "Collaborated with sales teams to drive B2C sales. Contributed to a 25% increase in departmental sales through effective team collaboration.",
        "Trained new staff on customer service protocols and product knowledge."
      ]
    },
    {
      "company": "Chic Parisien",
      "position": "Sales & Customer Service Representative",
      "location": "Montevideo, Uruguay",
      "startDate": "2023-12",
      "endDate": "2024-02",
      "highlights": [
        "Managed high-volume B2C client interactions in a fast-paced retail environment.",
        "Provided tailored product recommendations based on customer needs.",
        "Resolved customer inquiries effectively to drive sales."
      ]
    },
    {
      "company": "COBOE S.A.",
      "position": "Sales & Customer Service Representative",
      "location": "Montevideo, Uruguay",
      "startDate": "2023-03",
      "endDate": "2023-06",
      "highlights": [
        "Assisted customers with product selection and inquiries.",
        "Handled objections effectively to close sales and improve conversion rates.",
        "Maintained clear communication to ensure a positive customer experience."
      ]
    }
  ],
  "education": [
    {
      "institution": "Universidad de la República (UdelaR)",
      "degree": "Undergraduate Studies",
      "field": "Physics & Biochemistry",
      "startDate": "2019",
      "endDate": "2023"
    },
    {
      "institution": "Liceo Nº25",
      "degree": "High School Graduate (Medicine)",
      "startDate": "2017",
      "endDate": "2018"
    },
    {
      "institution": "Instituto Tecnológico Superior",
      "degree": "Computer Science",
      "startDate": "2015",
      "endDate": "2017"
    }
  ],
  "skills": [
    "Customer Support",
    "Sales Negotiation",
    "Problem Solving",
    "Technical Troubleshooting",
    "B2B & B2C Communication",
    "Active Listening",
    "Client Relationship Management",
    "Objection Handling",
    "Exceeding Sales Targets",
    "Bilingual Communication (English/Spanish)"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Spanish",
      "fluency": "Native"
    }
  ],
  "referencesMode": "hide",
  "availability": {
    "status": "open"
  },
  "ats": {
    "keywords": [
      "Customer Support & Sales Associate",
      "Cellular Center NORMISUR SA",
      "Sales & Customer Service Representative",
      "Chic Parisien",
      "COBOE S.A.",
      "Physics & Biochemistry",
      "Customer Support",
      "Sales Negotiation",
      "Problem Solving",
      "Technical Troubleshooting",
      "B2B & B2C Communication",
      "Active Listening",
      "Client Relationship Management",
      "Objection Handling",
      "Exceeding Sales Targets",
      "Bilingual Communication (English/Spanish)",
      "English",
      "Spanish"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "High School"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
  "meta": {
    "version": "1.2.2",
    "canonical": "https://livelink.cv/nahuel-silva/cv.json",
    "lastModified": "2026-10-02T22:07:51.212Z",
    "generator": "FreeCV.org"
  }
}