Muyembe Mwape
Hardworking, disciplined and reliable Zambian citizen with a full Grade 12 School Certificate and over three years of practical experience in administration, records management, customer service, document handling and computer-based systems. Currently pursuing a Diploma in Information Systems and Programming through distance learning at the National Institute of Public Administration (NIPA). Experienced in following established procedures, maintaining accurate records, handling confidential information, working under pressure, communicating effectively and supporting day-to-day operations. A quick learner with a strong willingness to undergo training and develop practical skills in mining and metallurgical plant operations. Seeking an opportunity as a Leaching Operator at Sinomine Kitumba Minerals Company Limited, with willingness to be considered for Electrowinning Operator or another suitable Metallurgical Plant position where training is provided.
- Managed high volumes of client interactions through in-person and electronic communication, ensuring professional and timely responses to over 10 clients daily
- Coordinated document processing, filing, and follow-ups to meet strict legal deadlines—demonstrating strong organizational and multitasking skills
- Prepared and reviewed legal documents, including affidavits of service, with high accuracy and attention to detail
- Maintained and updated case records, ensuring efficient document management and easy retrieval of information
- Conducted legal and administrative searches using online systems, improving turnaround time for client services
- Liaised with court officials, registry staff, and clients to track progress and resolve issues promptly
- Supported internal team coordination by providing regular updates on case progress and schedules
- Introduced more efficient filing and administrative processes to improve workflow
- Managed monthly tracking of office requirements and procurement of supplies, including proper receipt handling and filing for accountability
- Traveled outside town to deliver legal documents, file court documents, and engage with clients, demonstrating reliability, independence, and strong organizational skills
- Managed daily financial transactions, processing over 100 payments and ensuring accurate cash handling and reconciliation
- Maintained accurate records of over 40 stock items, pricing, sales, and expenses to support effective business operations and inventory control
- Prepared and made regular cash deposits following daily sales in line with financial procedures
- Handled employee payments including daily allowances (lunch and transport) and occasionally monthly salaries, ensuring timely and accurate disbursement
- Supported procurement by monitoring stock levels and coordinating the arrangement of ingredients and supplies
- Built strong customer relationships by providing excellent service to over 100 customers, taking orders, and ensuring customer satisfaction and repeat business
- Gained knowledge of menu items and assisted in food preparation and service, demonstrating adaptability and willingness to learn new skills
- Contributed to business growth by introducing new product ideas and promoting menu items to customers
- Maintained accurate financial records of sales, profits, and operational expenses
- Assisted in marketing and promotion of the business through social media, radio advertising, and distribution of flyers
- Coordinated and supported organization of large events, ensuring efficient service delivery under pressure
- Ensured timely delivery of services and products to customers, including coordination of deliveries to distant locations
- Maintained a clean, safe, and organized work environment while ensuring high standards of service and professionalism.
Deliver lessons to children in a clear, engaging, and understandable manner. Developed strong communication and presentation skills, the ability to simplify complex concepts, and the confidence to interact with diverse groups. Strengthened patience, active listening, and ability to build positive relationships while fostering learning and understanding within a faith-based environment.
Attended to learn the basic foundations about the Ministry of Christ's doctrine and many important spiritual guides to become a successful Christian.
To build a long-term career in the mining and mineral processing industry by applying my existing discipline, attention to detail, ability to follow procedures and willingness to learn, while acquiring practical technical skills through company training and contributing positively to safe and efficient plant operations.
To build a long-term career in the mining and mineral processing industry by applying my existing discipline, attention to detail, ability to follow procedures and willingness to learn, while acquiring practical technical skills through company training and contributing positively to safe and efficient plant operations.
- Current Location: Kitwe, Copperbelt Province
- Availability: Available for full-time employment
- Employment Preference: Full-time
- Willing to Relocate: Yes
- Willing to Work Shifts: Yes
- Willing to Undergo Training: Yes