MUHAMMED ZAIEED T.K

Reservation Executive

I am a highly motivated and energetic ticketing and reservation executive with hands-on experience in customer service and travel portals. Specialized in tools like TripJack, TBO, Air IQ, and MakeMyTrip, I have successfully handled reservations and ticket issuance. Dedicated to ensuring optimal customer satisfaction, I thrive in fast-paced and team-oriented environments.

[email protected] +9605352896 Kozhikode, India
0+
Years experience
0
Languages
0
Skills
Work Experience
Trainee Ground Staff
Calicut International Airport
Calicut
  • Assisted in general support roles at the airport, ensuring smooth customer service flow
Reservation Executive
Rana tours and Travels
  • manages customer bookings and inquiries for hotels, airlines, or events, ensuring accurate record-keeping, processing payments, and providing excellent customer service.
Reservation Executive
Gulf Tours And Travels
  • manages customer bookings and reservations for travel, hotels, or events, ensuring accuracy and providing excellent customer service. They handle inquiries, process reservations, manage cancellations and modifications, and maintain detailed records .
Station Supervisor
Sasco Saudi Arabia
2019 — 2024
  • Managed and oversaw a team of employees, ensuring effective performance
  • Delegated tasks and managed performance to meet established standards
  • Facilitated communication between employees and upper management
Reservation Executive
Everfly Holidays
Oct 2024 — PresentCurrentKozhikode
  • Handle flight reservations and itinerary planning using TripJack, TBO, Air IQ, Alhind, and MakeMyTrip
  • Assist clients with booking, cancellation, fare rules, and changes
  • Ensure accurate documentation and quality customer service
Skills
TripJackTBOAir IQAlhindMakeMyTripAkbarGallileoSabre
Education
Bachelor of Business Administration, Business Administration
Periyar University
Higher Secondary
JDT Islam HSS
SSLC
Govt Ganapath Boys HSS
Languages
Malayalam
Native
English
Advanced
Hindi
Intermediate
Arabic
beginner
Training / Courses
Diploma in Aviation Hospitality and Airport Management
Akbar Academy of Airline Studies
IATA Foundation in Travel and Tourism
Akbar Academy of Airline Studies
References available upon request.
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