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  "basics": {
    "name": "Muhammad Rayhan Hosen Morad",
    "label": "IT support",
    "summary": "B.Sc. graduate in Electronics and Telecommunication Engineering with 2 years of experience in a UAE typing centre. Skilled in office administration, document processing, data entry, and customer support. Completed CCNA training and a Network Fundamentals course, with knowledge of networking and basic IT support. IELTS Academic Band 6.0. Fast learner with good communication skills and a typing speed of 40 WPM.",
    "location": "Chattogram, Bangladesh"
  },
  "work": [
    {
      "company": "Al Ayla Tourism LLC",
      "position": "Office Executive",
      "location": "Deira, United Arab Emirates",
      "startDate": "2023-07",
      "current": true,
      "highlights": [
        "Handled medical and Emirates ID typing for visa applicants",
        "Managed air ticket and hotel bookings",
        "Checked and resolved visa fines",
        "Provided troubleshooting support for office computers, routers, and related equipment",
        "Assisted and consulted customers regarding tickets, visas, and related services",
        "Managed business accounts, including app transactions, ATM deposits, and withdrawals"
      ]
    }
  ],
  "education": [
    {
      "institution": "International Islamic University Chittagong",
      "degree": "Bachelor of Science",
      "field": "Electronics and Telecommunications Engineering (ETE)",
      "startDate": "2018-04",
      "endDate": "2023-02"
    }
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    "Network Design",
    "Microsoft Offices",
    "Typing: 40wpm",
    "Packet Tracer",
    "CCNA",
    "Windows OS",
    "Network Basics",
    "linux",
    "C language"
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  "languages": [
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      "language": "English",
      "fluency": "B2"
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      "language": "Hindi",
      "fluency": "A2"
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      "issuer": "IDP Education"
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    {
      "name": "Online-Leadership Course",
      "issuer": "Aspire Institure"
    },
    {
      "name": "Course completion in Networking Basics",
      "issuer": "Networking Academy"
    },
    {
      "name": "Mental Health Ambassador Training",
      "issuer": "Lifespring Consultancy Limited"
    }
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    "seniority": "entry",
    "highestEducation": "Bachelor's"
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