Muhammad Rayhan Hosen Morad

IT support

B.Sc. graduate in Electronics and Telecommunication Engineering with 2 years of experience in a UAE typing centre. Skilled in office administration, document processing, data entry, and customer support. Completed CCNA training and a Network Fundamentals course, with knowledge of networking and basic IT support. IELTS Academic Band 6.0. Fast learner with good communication skills and a typing speed of 40 WPM.

[email protected] +8801862082201 (whatsapp) Chattogram, Bangladesh

Languages

Skills

Certifications

Work Experience

Office Executive

Al Ayla Tourism LLC

Jul 2023 — PresentCurrentDeira, United Arab Emirates

Handled medical and Emirates ID typing for visa applicants
Managed air ticket and hotel bookings
Checked and resolved visa fines
Provided troubleshooting support for office computers, routers, and related equipment
Assisted and consulted customers regarding tickets, visas, and related services
Managed business accounts, including app transactions, ATM deposits, and withdrawals

Skills

Windows TroubleshootingNetwork DesignMicrosoft OfficesTyping: 40wpmPacket TracerCCNAWindows OSNetwork BasicslinuxC language

Education

Bachelor of Science, Electronics and Telecommunications Engineering (ETE)

International Islamic University Chittagong

Apr 2018 — Feb 2023

Certificates

IELTS Academic

IDP Education

Online-Leadership Course

Aspire Institure

Course completion in Networking Basics

Networking Academy

Mental Health Ambassador Training

Lifespring Consultancy Limited

Languages

English

Hindi