Dynamic professional with strong organizational and analytical skills, currently enhancing customer service at Cable News Network. Proven ability to resolve issues and streamline workflows, ensuring efficiency and satisfaction. .
Permanent Address: Post Office Dhani, Girthnar, Tehsil Phatika (Nasirabad), District Muzaffarabad
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Years experience
0
Languages
0
Skills
Work Experience
Network news cabal and computer operator
Mar 2024 — Aug 2026
Delivered exceptional customer service to bolster strong relationships and build positive experiences by assisting 50+ customers daily via chat and phone
Documented, researched, and resolved customer service issues, achieving an 80% resolution rate
Helped office personnel with errands, paperwork, and data entry
Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
Identified issues and solutions to eliminate backlog and maximize work flows.
Reporting and News Gathering
Islamabad RawalpindiIslamabad Rawalpindi
Jul 2022 — Aug 2026
Conducted interviews to gather information for news stories
Reported on key topics such as politics, business, health, and sports
Traveled to various locations to capture firsthand information
Skills
Communication SkillsNetworking and Relationship BuildingWriting and EditingResearch and Analytical Skills