{ "$schema": "https://cvjson.com/schema/v1.json", "basics": { "name": "MUGO MERCY NJOKI", "summary": "Accounting and Administrative professional with 7 years of experience in financial reporting, account management, and administrative coordination. Skilled in reconciling accounts, managing budgets, and ensuring compliance with financial policies. Seeking to leverage expertise in finance and administration to contribute effectively to a dynamic team.", "location": "Nairobi, Kenya" }, "work": [ { "company": "Kenyatta University Teaching, Referral & Research Hospital (KUTRRH)", "position": "Accountant (Receivables)", "location": "Nairobi", "startDate": "2023-05", "current": true, "highlights": [ "Reconcile insurance and corporate accounts by comparing hospital records with insurer and corporate statements, investigating and resolving any discrepancies", "Monitor insurance and corporate debtors' accounts to ensure timely follow-up on outstanding balances and support effective debt collection", "Prepare weekly statements of accounts for insurance companies and corporate clients for management review and necessary adjustments", "Support month-end and year-end closing processes through timely account reconciliations and preparation of reconciliation schedules", "Analyze reports generated from the Hospital Management Information System (HMIS) and reconcile them with SMART reports and supporting physical documents to ensure accuracy and completeness", "Verify that all insurance claim documents meet KUTRRH policies, contractual requirements, and finance procedures before submission", "Work closely with the Credit Control, Billing, Revenue and Finance teams to resolve account queries, payment variances and reconciliation issues", "Liaise with insurance companies and corporate clients to address account-related concerns, outstanding claims and payment discrepancies", "Allocate payments accurately to customer accounts and ensure receipts are correctly reflected in the accounting records", "Prepare reconciliation reports and other financial reports required by supervisors to support decision-making and financial reporting", "Maintain complete and organized financial records to facilitate internal and external audits", "Ensure compliance with KUTRRH financial policies, credit control procedures and internal controls in all reconciliation and accounts management activities", "Investigate rejected, underpaid or delayed claims and follow up with the relevant insurers to facilitate prompt resolution", "Monitor ageing reports and identify overdue accounts requiring follow-up or escalation", "Participate in continuous improvement initiatives aimed at enhancing reconciliation processes, reporting accuracy and revenue collection", "Perform any other finance and accounting duties as assigned by the Finance Manager or immediate supervisor" ] }, { "company": "Spine Clinic Africa Ltd", "position": "Administrative officer", "location": "Nairobi", "startDate": "2021-05", "endDate": "2022-08", "highlights": [ "Ensure timely and efficient follow up on Insurance tie up, Pending insurance payment updates and follow up on payments", "Share monthly reports clients Statement of accounts by the 25th of every month with the board and measure put in place for all the outstanding claim", "Notify the management for discrepancies on claims submitted well stating the causes and how the department is planning to close the outstanding claims and the same time minimizing or avoiding loses", "CME, seminar and awareness talk organization, full co-ordination and regular follow ups", "Marketing activities for our clinic in Nairobi and periphery as well", "Respond to patients accordingly and all intermediaries enquiries both locally and internationally in a professional manner", "Data records: Maintain accurate data for the patients' peripheral clinic in Kenya as well other East African Countries and Ensuring the confidentiality and security of files and filing systems", "File preparation for Nairobi clinic and peripheral clinic in Kenya as well other East African Countries and review all financial documentation (Petty Cash Vouchers, Journal Vouchers", "Promotion of clinic and marketing activities. They include, distribution of fliers and doctors' visiting cards to specific area like pharmacy, Churches, Insurances, clinical officer's clinic", "Tasked with follow-up and the renewal of all the facility licenses and for the practitioners", "To search and provide all Kinds of informative information for the hospital growth and expansion", "Maintaining all the bank records, performing primary bank statements reconciliations", "Ensuring that all MED360 accounting transactions are posted correctly and timely and that data is posted and backed up on a daily basis to the main server in India Head office", "Occasionally traveling to the Insurance companies to deliver reports, files to the respective claims departments", "Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information" ] }, { "company": "Social Welfare Development Programme", "position": "Finance and Operations Officer", "location": "Kajiado", "startDate": "2018-11", "endDate": "2020-10", "highlights": [ "Lead in preparing n tracking and evaluating of inward and outwards bound budget relating to projects, monitoring and evaluation, administration and personnel", "Ensure strict compliance with the Organization policy regulations, donor contracts and statutory requirements in all transactions and Operations", "Prepare and ensure timely dissemination of monthly, quarterly and annual expenditure forecasts, and income projections", "Undertake monthly, quarterly bank and cash reconciliations relating to all transaction and Operations of the Organization", "Review and approve all financial transactions relating to projects, monitoring and evaluation and administrations and personnel", "Initiate all payments whether physical or online relating to projects, monitoring and evaluation administrations and personnel", "Act as a custodian of the Organizations assets, staff, time, funds, equipment, software and information and undertake monthly assets reconciliation by updating an asset register", "Prepare and submit accurate and timely monthly, quarterly and annual financial human resource management reports for consumption of the Executive Director, Executive committee and partners", "Maintain comprehensive, functional and reliable accounting, human resource and information management technology", "Oversee the strict enforcement of and compliance with the Organization policies particularly those relating to Finance and resource mobilization, Human resource management, staff welfare, procurement, ICT, Motor/vehicle and transport per-diem", "Participate in Institutional capacity assessment meeting and capacity strengthening activities of the Organization and those initiated by our Partners", "Organize and prepare the organization for regular internal audit, project specific audit and annual board audit ensuring proper management of audit records", "Lead in identifying, analyzing, qualifying and engaging of vendors and contractors in strict compliance with the organization policies and existing donor contracts", "Directly ensuring the safety and security of all the Organization assets with all necessary and relevant linkages, consultations and considerations", "Ensuring proper entries and management of project activities including movements, appointments and any other important information in the office diary for record purposes", "Assisting out staff in undertaking bookkeeping and other basic and delegated accounting activities including work-planning, budgeting, requisitioning, resourcing, tracking, compiling of supporting records, filing, reporting", "Acting as the custodian of and focal reference point for all inwards and outwards bound communication elating to finance, administration and operations of SOWED Kenya", "Ably representing the organization in participating and managing meetings with staff, partners and stakeholder on need-be-basis", "Supporting the Executive Director and the Programme/Project Team in resource mobilization and strategy", "Performing any other delegated task, duties and responsibilities assigned by the Executive Director" ] }, { "company": "Adrian Kenya Limited", "position": "Accountant (Receivable)", "location": "Nairobi", "startDate": "2016-11", "endDate": "2018-10", "highlights": [ "Reconcile the accounts receivable ledger to endure all payments are accounted for and properly posted. The customers include Safaricom PLC, Huawei Kenya, KPLC, Telkom Kenya and other new customers", "Prepare and Posting of Customers invoices (Receivables) in the system and off-the system for payments purposes and sharing and sharing with the customers to ensure monthly income is assured and financial targets have been met", "Process accounts and incoming payments in compliance with financial policies and procedure", "Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data", "Identify the any discrepancies if any or should it arise, find out what is the course and resolve clients' billing issues", "Facilitate payment of invoices due by sending bill reminders and contacting clients", "Prepare and submit the liability report to the customer(s)", "Produce monthly reports i.e. ageing reports, analysis of accounts etc. as may be requested by management", "Maintain the customers file. This is to facilitate and smoothen the Audit process and to resolve customers concerns that may arise in the future", "Assist with month end closures", "Any other job as may be assigned from time to time" ] }, { "company": "Equity bank (k) ltd", "position": "Relationship Officer", "location": "Nairobi", "startDate": "2014-09", "endDate": "2015-10", "highlights": [ "Provides the following “paying and receiving” services to customers and other Branch staff according to Equity Bank Policies and Procedures", "Performs other customer service activities i.e. with questions/problems on accounts, by promoting Equity Bank services all in a professional manner", "Ensures adequate control over Bank's assets by recording all transactions according to established procedures (i.e., receives, verifies and re-straps currency from vault, reports cash transactions greater than KS 100,000/-, maintain authorized currency levels and controls, and balances daily", "Completes and maintains all Equity Bank assigned records and reports in a current, accurate and confidential manner", "Complies with Security policies and procedures. Tis is during the morning", "Opening of the bank halls and closing in the evening", "Approves checks as authorized and seeks prior approval for all cashed checks in excess of approval limit set at my level", "Provides quality and Standard on the job training to new Tellers. This is during the training of the ʻ ʼ Wings to Fly ʼ ʼ and new officers on Board", "Provide information and guidance to customers regarding products and services. Such include the credit cards and Equitel lines to access for money at the ʻ comfort of their home ʼ and make payments online", "Identify customer needs/opportunities and make appropriate referrals to achieve Branch goals as assigned from time to time. This goal determines the annual appraisal", "Adhere to all Equity Bank Policies and Procedures relevant to my job assignments and function as more fully described within the Equity Bank Operations and Procedures Manual" ] } ], "education": [ { "institution": "Moi University", "degree": "Bachelor of Business Management", "field": "Finance and Banking Option", "startDate": "2012-03", "endDate": "2018-12", "score": "Second class upper division" }, { "institution": "Pinnacle Business school", "degree": "Certified Public Accountant (CPA) Finalist", "startDate": "2010", "endDate": "2013-06" }, { "institution": "The Computer Society Of Kenya", "degree": "Computerized Accounting", "startDate": "2011-10", "endDate": "2011-11" }, { "institution": "Moi University", "degree": "Bachelors of Business management", "field": "Finance and Banking Option", "startDate": "2012-03", "endDate": "2018-12", "score": "Second class upper division" }, { "institution": "Pinnacle Business school", "degree": "CPA(K)", "field": "Certified public accountant finalist", "startDate": "2010", "endDate": "2013-06" } ], "skills": [ "Financial Reporting", "Accounts Receivable", "Budget Management", "Account Reconciliation", "Financial Analysis", "Compliance", "Customer Relationship Management", "Data Management", "Audit Coordination", "Resource Mobilization", "Ability to manage and review of monthly organizational financial reports including financial statements, balance sheet and cash flow", "Ability to manage the financial accounting and reporting functions, Office and staff", "Reviewing internal controls and financial guidelines and procedures to make recommendations for further improvements", "Knowledge on computerized accounting Sage, Pastel, Quick books, Peachtree, Sage and Tally", "Ability to complete tax returns including filling of monthly returns to Kenya revenue authority", "Ability to manage customers professionally in the delivery of company services and products", "Keen on maintaining high customer services quality standards", "Ability to inculcate a culture of team and team spirit and sharing of efforts in achieving organizational goals, good working knowledge of a computerized accounting environment preferably an ERP system such as Pastel.", "Excellent financial and business acumen.", "Excellent organizational and planning skills." ], "languages": [ { "language": "English", "fluency": "Fluent" } ], "certificates": [ { "name": "Certified Public Accountant of Kenya", "issuer": "KASNEB" } ], "references": [ { "name": "Jedidah Maranga", "title": "Senior Accountant", "company": "Kenyatta University Teaching, Referral & Research Hospital (KUTRRH)", "email": "jedidah.maranga@kutrrh.go.ke", "phone": "+254 723 454 149" }, { "name": "John Gakunyi", "title": "Managing Partner", "company": "Acemil Consulting Limited", "email": "jgakunyi@acemilconsulting.co.ke", "phone": "+254 727 262 825" }, { "name": "Evans Kihar", "title": "Operations Manager", "company": "Equity Bank Kenya Limited", "email": "evans.kihara@equitybank.co.ke", "phone": "+254713384424" } ], "referencesMode": "show", "availability": { "status": "open" }, "ats": { "keywords": [ "Accountant (Receivables)", "Administrative officer", "Spine Clinic Africa Ltd", "Finance and Operations Officer", "Social Welfare Development Programme", "Accountant (Receivable)", "Adrian Kenya Limited", "Relationship Officer", "Equity bank (k) ltd", "Finance and Banking Option", "Certified public accountant finalist", "Financial Reporting", "Accounts Receivable", "Budget Management", "Account Reconciliation", "Financial Analysis", "Compliance", "Customer Relationship Management", "Data Management", "Audit Coordination", "Resource Mobilization", "Keen on maintaining high customer services quality standards", "Excellent financial and business acumen.", "Excellent organizational and planning skills.", "English", "Certified Public Accountant of Kenya" ], "yearsOfExperience": 0, "seniority": "entry", "highestEducation": "Bachelor's" }, "verification": { "email": true, "platform": "freecv.org" }, "i18n": { "primary": "en" }, "meta": { "version": "1.2.2", "canonical": "https://livelink.cv/mugomercy-njoki/cv.json", "lastModified": "2026-09-04T13:14:41.458Z", "generator": "FreeCV.org" } }