Mohammad Alamin

Motivated and reliable professional with experience in customer service, administration, and business support. Proven ability to manage client communication, coordinate schedules, and maintain accurate records in fast-paced environments.

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Skills
Work Experience
Customer Advisor
Boots
Nov 2020 — Dec 2020
  • Delivered excellent customer service, contributing to customer satisfaction
  • Assisted customers with product recommendations, improving sales
  • Handled transactions accurately to maintain register integrity
  • Supported stock and store organisation, enhancing efficiency
Business Development Assistant
A4 Africa
Apr 2020 — May 2020
  • Communicated with clients via email and phone, enhancing client relations
  • Assisted with recruitment tasks, supporting the hiring process
  • Maintained company databases to ensure up-to-date records
  • Supported administrative processes to streamline operations
Trainee Marketing Sales Assistant
Peninsula Business Services Ltd
Aug 2021 — Feb 2022
  • Handled customer enquiries professionally, ensuring high service quality
  • Coordinated meetings and internal communication to streamline processes
  • Maintained accurate records and supported administrative tasks, improving efficiency
  • Assisted with schedules and project timelines to meet deadlines
Skills
Administration & Office SupportCustomer ServiceClient CommunicationMicrosoft OfficeStrong OrganisationTime ManagementData EntryRecord ManagementSchedulingDiary Management
Education
BTEC, Employability
City Gateway
BTEC, Business (Level 2 – Distinction)
New City College
GCSE, Maths
New City College
Grade 4
GCSE, English Language
Stepney Green Maths and Computing College
Grade 5
References available upon request.