Mohamed Abd El Naby Shadeed Soliman
Customer Service
Experienced customer service professional with over 8 years in various roles, including Team Leader and Deputy Manager. Proven track record in delivering exceptional customer experiences, managing teams effectively, and driving sales growth. Seeking to leverage strong leadership and communication skills to contribute to a dynamic customer service team.
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Language
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Skills
Work Experience
Sales Agent
Vodafone Company
Feb 2026 — PresentCurrentEl Ekbal Sede Biesher
- Provided sales support and customer service to enhance client satisfaction
- Achieved monthly sales targets and fostered customer relationships
Funding Officer
Businessmen's Association
Jan 2025 — Dec 2025El Agamy
- Identified funding opportunities and prepared grant applications to secure funding
- Collaborated with businesses to support economic development initiatives
Team Leader
Orange Company
Jan 2021 — Dec 2024El Agamy
- Led a team of customer service representatives, fostering a collaborative environment
- Achieved a 20% reduction in response times through process improvements
Deputy Manager
GIP Company For Clothes
Dec 2019 — Dec 2020El Amirea
- Oversaw daily operations and staff management, enhancing team efficiency
- Implemented strategies to boost sales and improve customer engagement
Customer Service
Sama El Baraka For Water Filter
Jan 2016 — Dec 2019El Agamy
- Provided exceptional customer service, addressing inquiries and resolving issues effectively
- Managed customer accounts and order processing to ensure client satisfaction and loyalty
Skills
Computer SkillsCreativityTime ManagementAbility to Work in A TeamLeadershipFast Learner
Education
Bachelorya, Business Administration
Damanhuer University
Languages
English
Intermediate