A motivated and customer-focused graduate with a Diploma in Travel and Tourism (Foundation and Consultant Level), eager to contribute to Jambojet's vision to be the most trusted low-cost airline in Africa, known not only for where they fly but for the reasons they fly.I possess a strong foundation in customer service, excellent communication, intercultural awareness, adaptability, poster creation and design, and proficiency in various booking systems, developed through both academic training and practical experience. In addition,my call enter experience has strengthened my ability to resolve customer inquiries professionally, and perform well in fast-paced environments. I am committed to delivering excellent customer experiences while continuously growing and contributing to Jambojet's growth.
Planned and coordinated a comprehensive group trip of 20 passengers to Mombasa, using Jambo jet including itinerary development, transportation arrangements, budgeting, accommodation, and activity scheduling.