{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Megan Akins",
    "label": "Remote Seasonal Customer Service Representative",
    "summary": "Registered Nurse with 4 years of experience and a background in retail and logistics, transitioning to a Remote Seasonal Customer Service Representative role. Skilled in active listening, digital documentation, and de-escalating stressful situations. Ready to provide exceptional support for Williams-Sonoma customers during the peak holiday season.",
    "location": "Atlanta, GA 30315"
  },
  "work": [
    {
      "company": "Piedmont Atlanta Hospital",
      "position": "Registered Nurse/Preceptor",
      "location": "Atlanta, GA",
      "startDate": "2022-04",
      "current": true,
      "highlights": [
        "Prioritized nursing interventions through critical thinking based on patients' acuity levels and individual needs, ensuring timely and effective care",
        "Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating interventions",
        "Administered medications according to established guidelines, monitoring for side effects or adverse reactions to ensure patient safety",
        "Provided compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs, contributing to enhanced patient satisfaction."
      ]
    },
    {
      "company": "The Mint Julep Boutique, LLC.",
      "position": "Stocker",
      "location": "Auburn, AL",
      "startDate": "2019-10",
      "endDate": "2020-02",
      "highlights": [
        "Received and inventoried stock items, and recorded data manually or electronically",
        "Packed and unpacked items for organized stocking on shelves in stockrooms, warehouses, or storage yards",
        "Marked stock items with identification tags, stamps, or electric marking tools for easy retrieval",
        "Inspected stock items for wear or defects to ensure quality control"
      ]
    },
    {
      "company": "Dollar Tree",
      "position": "Cashier",
      "startDate": "2019-02",
      "endDate": "2019-05",
      "highlights": [
        "Checked out customers and bagged purchases efficiently at checkout",
        "Restocked shelves with merchandise to ensure availability",
        "Organized store displays to enhance customer experience and kept the store presentable",
        "Processed customer transactions accurately, balancing cash drawer and following cash-handling procedures",
        "Delivered courteous customer service while resolving checkout questions and product location requests",
        "Operated register systems efficiently to support fast, accurate front-end operations"
      ]
    },
    {
      "company": "WestRock",
      "position": "Summer Receptionist",
      "startDate": "2016-06",
      "endDate": "2018-08",
      "highlights": [
        "Answered the phone, filed papers, restocked facilities with refreshments, and organized company meetings",
        "Managed multi-line switchboard, directing calls and visitors with professional, accurate service",
        "Coordinated conference room scheduling, supporting executive calendars and meeting logistics",
        "Greeted guests, verified appointments, and maintained secure visitor sign-in procedures"
      ]
    }
  ],
  "education": [
    {
      "institution": "Auburn University At Montgomery",
      "degree": "Bachelor of Science",
      "field": "Nursing",
      "endDate": "2021-12"
    }
  ],
  "skills": [
    "Epic electronic health record",
    "Epic EMR",
    "Nursing documentation",
    "Clinical expertise",
    "Teaching and mentoring",
    "BLS certified",
    "Care plan development",
    "Multi-line phone system management",
    "Customer service communication",
    "Active listening"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Native"
    }
  ],
  "certificates": [
    {
      "name": "BLS certification",
      "date": "2028-05"
    }
  ],
  "referencesMode": "hide",
  "availability": {
    "status": "open"
  },
  "ats": {
    "keywords": [
      "Registered Nurse/Preceptor",
      "Piedmont Atlanta Hospital",
      "Stocker",
      "The Mint Julep Boutique, LLC.",
      "Cashier",
      "Dollar Tree",
      "Summer Receptionist",
      "WestRock",
      "Nursing",
      "Epic electronic health record",
      "Epic EMR",
      "Nursing documentation",
      "Clinical expertise",
      "Teaching and mentoring",
      "BLS certified",
      "Care plan development",
      "English",
      "BLS certification",
      "Multi-line phone system management",
      "Customer service communication",
      "Active listening",
      "Remote Seasonal Customer Service Representative"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
  "meta": {
    "version": "1.2.2",
    "canonical": "https://livelink.cv/megan-akins/cv.json",
    "lastModified": "2026-09-30T03:13:40.259Z",
    "generator": "FreeCV.org"
  }
}