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  "basics": {
    "name": "Matt Conlin",
    "summary": "Strategic people professional with robust experience, a Master's in Human Resource Management and CIPD Level 7 accreditation. A holistic approach to people practice underpins the ability to shape positive workplace culture, strengthen employee wellbeing and drive organisational performance through evidence-based methods. A unique level of first-hand experience for this stage of a career, supported by exposure to employment law across the USA, UK, Republic of Ireland and Northern Ireland, contributes to well-rounded and informed decision-making. Expertise spans recruitment, employee relations, conflict resolution, training delivery and people analytics. Strong discretion, sound judgement and trusted, constructive relationships at all levels characterise an approach that supports managers, empowers employees and fosters a collaborative, high-performing environment.",
    "location": "Belfast"
  },
  "work": [
    {
      "company": "Greenwich Leisure Limited",
      "position": "People Advisor",
      "location": "Belfast",
      "startDate": "2025-02",
      "current": true,
      "highlights": [
        "Manage a portfolio of 300-400 employees across eight centres, providing specialist HR advice and operational support",
        "Work closely with trade unions, confidently managing complex and challenging meetings with professionalism and composure",
        "Support investigations from start to finish, ensuring compliance, fairness, and adherence to organisational procedures and N.I. employment law",
        "Operate an open-door policy for staff, promoting early intervention, and reducing potential grievances and complaints",
        "Partner with managers on recruitment, attendance management, employee relations, and performance management",
        "Provide clear, practical guidance on HR policies and best practices to enhance management capability",
        "Ensure compliance with HR legislation and organisational procedures",
        "Support confidential and sensitive HR matters, ensuring fair and consistent outcomes",
        "Lead on regional safeguarding training, forums, and safeguarding-related issues, ensuring consistent standards and best practice",
        "Contribute to regional negotiation processes alongside the Labour Relations Agency, supporting constructive and balanced resolutions",
        "Regular delivery of training on policy and employment law updates"
      ]
    },
    {
      "company": "Smurfit Westrock",
      "position": "HR Business Partner/Senior Specialist",
      "location": "Belfast, Northern Ireland",
      "startDate": "2024-06",
      "endDate": "2025-04",
      "highlights": [
        "Creating and implementing company policies and procedures to ensure compliance with U.K employment law",
        "Coordinating recruitment efforts by establishing interview and selection procedures, developing job announcements, descriptions and interview materials along with conducting interviews, identifying and selecting outstanding candidates"
      ]
    },
    {
      "company": "Hilton (Waldorf Astoria & Signia)",
      "position": "Human Resources Management Intern",
      "location": "Florida, United States of America",
      "startDate": "2023-04",
      "endDate": "2024-04",
      "highlights": [
        "Leading recruitment campaigns - writing job descriptions in line with Hilton values, posting job openings, shortlisting candidates, and conducting interviews",
        "Onboarding activities such as organising and delivering inductions for new starts",
        "Carrying out first-hand training for new and current members of the Hilton Culinary department",
        "Acted as the first point of contact for employee concerns or queries",
        "Being exposed to a wide variety of cultures and backgrounds, ensuring flexibility and cooperation for each individual need"
      ]
    },
    {
      "company": "Sliced Meals",
      "position": "Human Resources Generalist",
      "location": "Northern Ireland",
      "startDate": "2021-01",
      "endDate": "2023-03",
      "highlights": [
        "Recruiting",
        "Training",
        "Overseeing operations within the business"
      ]
    },
    {
      "company": "Marriot Swan and Dolphin Hotel",
      "position": "Chef",
      "location": "Orlando, Florida, United States of America",
      "startDate": "2019-10",
      "endDate": "2020-10",
      "highlights": [
        "Operating in several restaurants across the hotel as part of my one-year university placement"
      ]
    },
    {
      "company": "Made in Tempo",
      "position": "Human Resources Consultant",
      "location": "Northern Ireland",
      "startDate": "2020-04",
      "endDate": "2020-08",
      "highlights": [
        "Evaluating key performance indicators",
        "Creating schedules",
        "Overseeing payroll",
        "Conducting interviews",
        "Marketing the company brand"
      ]
    },
    {
      "company": "Little Wing",
      "position": "Supervisor",
      "location": "Northern Ireland",
      "startDate": "2017-09",
      "endDate": "2020-03",
      "highlights": [
        "Recruitment duties: selecting candidates, conducting interviews, providing inductions",
        "Operational management: providing firsthand training to new starts, conducting meetings, voicing employee concerns to senior management"
      ]
    },
    {
      "company": "Holohan's Pantry",
      "position": "Chef",
      "location": "Northern Ireland",
      "startDate": "2018-01",
      "endDate": "2019-09",
      "highlights": [
        "Running stations during service, prepping, helping to maintain the five-star health rating"
      ]
    },
    {
      "company": "UTV",
      "position": "Media Journalist Work Experience",
      "location": "Northern Ireland",
      "startDate": "2017-01",
      "endDate": "2017-12",
      "highlights": [
        "Developing tv scripts, shadowing experienced members of the media industry, operating on-set equipment"
      ]
    }
  ],
  "education": [
    {
      "institution": "Queen's University Belfast",
      "degree": "Master of Science",
      "field": "Human Resources Management",
      "startDate": "2022-09",
      "endDate": "2023-09",
      "score": "MSc with Commendation",
      "highlights": [
        "Level 7 CIPD Accreditation"
      ]
    },
    {
      "institution": "Ulster University Belfast",
      "degree": "Bachelor of Science",
      "field": "Culinary Arts & Hospitality Management",
      "startDate": "2019-09",
      "endDate": "2022-08",
      "score": "First Degree Honors"
    },
    {
      "institution": "SOUTHWEST COLLEGE ENNISKILLEN",
      "degree": "Btec Level 3 Subsidiary Diploma",
      "field": "Creative Media Production (Television And Film)",
      "startDate": "2018-12",
      "endDate": "2018-12",
      "score": "Distinction"
    },
    {
      "institution": "ST. MICHAEL'S COLLEGE, ENNISKILLEN",
      "degree": "A Levels",
      "field": "English literature, Religion, Business Studies",
      "startDate": "2017-12",
      "endDate": "2017-12",
      "score": "English literature (A), Religion (B), Business Studies (C)"
    },
    {
      "institution": "ST. MICHAEL'S COLLEGE, ENNISKILLEN",
      "degree": "GCSEs",
      "startDate": "2009-12",
      "endDate": "2016-12",
      "score": "10 Grades A-C, Inc. Maths, English, Science"
    }
  ],
  "skills": [
    "Employment law",
    "HR policy development",
    "Employee relations",
    "Performance management",
    "Training facilitation",
    "Conflict resolution",
    "Safeguarding practices",
    "Trade union collaboration",
    "People management",
    "Compliance regulation understanding",
    "Cross-cultural sensitivity",
    "Written and verbal communication",
    "Interpersonal skills",
    "Microsoft Office proficiency",
    "Patience and perseverance",
    "Proficiency in Microsoft Office",
    "Knowledge of employment law and workplace regulations",
    "Excellent interpersonal skills"
  ],
  "certificates": [
    {
      "name": "Full UK driving license"
    }
  ],
  "interests": [
    "Fitness and wellbeing - active in GLL Society physical events",
    "Travel and exploring new cultures",
    "Volunteering and community involvement",
    "Personal development and learning",
    "Creative interests including writing and photography"
  ],
  "references": [
    {
      "name": "Elaine McNeil",
      "title": "HR manager, Smurfit Westrock",
      "email": "elaine.mcneill@westrock.com",
      "phone": "+44 07825206871"
    }
  ],
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