{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Masud Ul Haider",
    "label": "Security Supervisor",
    "summary": "Dedicated security professional with more than 17 years of experience managing security teams and guest management within the hospitality environment. A team leader who comfortably can communicates with the guest, visitors and colleagues from diverse culture and background. An Security Supervisor with plenty of problems solving skills and an expert in building security personnel’s.",
    "location": "Dubai Land, Dubai, UAE"
  },
  "work": [
    {
      "company": "Palazzo Versace Hotel Dubai",
      "position": "Security Supervisor",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2025-09",
      "current": true,
      "highlights": [
        "Report to Security Manager and lead operations in their absence to ensure continuity",
        "Maintain safety and security of guests, visitors, colleagues, and contractors",
        "Ensure professionalism and legal compliance to uphold company reputation",
        "Assist with Safe Hotel Audit and safety requirements",
        "Proactively identify and eliminate potential threats and hazards",
        "Maintain security devices, systems, and tools in good working condition",
        "Protect people and property within the hotel premises",
        "Lead risk management requirements and coordinate with local authorities during emergencies",
        "Conduct security breach investigations and improve officer performance through inspections",
        "Deliver security training and manage lost and found items and SIRA portal entries",
        "Handle departmental administrative duties and report monthly incidents",
        "Review and control hotel gate passes"
      ]
    },
    {
      "company": "Radisson Hotel Dubai Damac Hills",
      "position": "Security Supervisor",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2022-04",
      "endDate": "2025-08",
      "highlights": [
        "Maintained safety and security of guests, visitors, and staff",
        "Ensured compliance with security policies and procedures",
        "Conducted regular security inspections and spot checks",
        "Led emergency response coordination with local authorities",
        "Prepared security reports and managed security personnel training"
      ]
    },
    {
      "company": "Two Seasons Hotel Dubai Media City (former Gloria Hotel)",
      "position": "Security Supervisor",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2019-01",
      "endDate": "2022-03",
      "highlights": [
        "Supervised security operations for a 1010-room hotel",
        "Maintained safety and security of guests and staff",
        "Conducted investigations into security breaches and incidents",
        "Delivered security training and briefings to staff",
        "Coordinated with local authorities during emergencies"
      ]
    },
    {
      "company": "Gloria Hotel Dubai Media City",
      "position": "Security Supervisor",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2016-08",
      "endDate": "2018-12",
      "highlights": [
        "Managed security operations for a 1010-room hotel",
        "Ensured compliance with safety and security protocols",
        "Conducted regular inspections and spot checks",
        "Handled investigations into security incidents",
        "Provided security training and support to staff"
      ]
    },
    {
      "company": "Gloria Hotel Dubai Media City",
      "position": "Security Shift Leader",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2015-01",
      "endDate": "2016-07",
      "highlights": [
        "Led security shift operations for a 1010-room hotel",
        "Coordinated security personnel and maintained safety standards",
        "Conducted security inspections and incident reporting",
        "Assisted in emergency response and investigations"
      ]
    },
    {
      "company": "Gloria Hotel Dubai Media City",
      "position": "Security Systems Operator",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2012-08",
      "endDate": "2014-12",
      "highlights": [
        "Operated security systems for a 1010-room hotel",
        "Monitored CCTV and access control systems",
        "Reported security incidents and maintained logs",
        "Assisted in security training and system maintenance"
      ]
    },
    {
      "company": "Gloria Hotel Dubai Media City",
      "position": "Security Officer Pre-Opening Team",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2011-03",
      "endDate": "2012-07",
      "highlights": [
        "Participated in security pre-opening team for a 1010-room hotel",
        "Set up security protocols and systems",
        "Trained security personnel for hotel opening",
        "Ensured compliance with safety standards"
      ]
    },
    {
      "company": "Four Points by Sheraton Dubai via Certis Security Company",
      "position": "Security Night Shift Leader & Security Systems Operator",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2009-03",
      "endDate": "2010-12",
      "highlights": [
        "Led night shift security operations",
        "Operated security systems and monitored premises",
        "Coordinated with security personnel and local authorities",
        "Reported incidents and maintained security logs"
      ]
    },
    {
      "company": "Dusit Thani hotel Dubai via Certis Security Company",
      "position": "Security Officer",
      "location": "Dubai, United Arab Emirates",
      "startDate": "2008-01",
      "endDate": "2009-02",
      "highlights": [
        "Maintained safety and security of hotel guests and staff",
        "Conducted patrols and monitored premises",
        "Reported security incidents and assisted investigations",
        "Provided customer service and guest support"
      ]
    }
  ],
  "education": [
    {
      "institution": "",
      "degree": "BBA",
      "field": "Bachelor of Business Administration"
    }
  ],
  "skills": [
    "Microsoft Office (Word – Excel – Access – Power Point)",
    "Professional User for Security Systems",
    "IT Support",
    "Access Control Systems",
    "Reprogramming Door Locks",
    "Reading Lock Codes",
    "Key Management",
    "System Updates",
    "Access Blocking",
    "Service Cancellation"
  ],
  "languages": [
    {
      "language": "Bengali",
      "fluency": "Native"
    },
    {
      "language": "English",
      "fluency": "Perfect"
    },
    {
      "language": "Hindi",
      "fluency": "Speaking"
    }
  ],
  "certificates": [
    {
      "name": "Security Supervisor"
    },
    {
      "name": "Security professionals"
    },
    {
      "name": "Security Systems Operator"
    },
    {
      "name": "Basic First Aid Training"
    },
    {
      "name": "First Aid & CPR"
    },
    {
      "name": "Service Culture"
    },
    {
      "name": "Hospitality Training"
    },
    {
      "name": "Handling Guest Complaints"
    },
    {
      "name": "Professionally Training Program"
    },
    {
      "name": "Supervisory Professional Development Programs (SPDP)"
    },
    {
      "name": "Sustainability Management"
    },
    {
      "name": "Health And Wellbeing in Hospitality"
    },
    {
      "name": "Business Recovery And Re- Opening"
    },
    {
      "name": "Radisson Rewards Overview"
    },
    {
      "name": "Radisson Brand Immersion"
    },
    {
      "name": "Leaving Safety And Security"
    },
    {
      "name": "Security Supervisor Training – (SIRA)",
      "issuer": "Security Industry Regulatory Agency"
    },
    {
      "name": "Security Systems Operator",
      "issuer": "Dubai Police Academy"
    },
    {
      "name": "Security officer Training",
      "issuer": "Dubai Police Academy"
    },
    {
      "name": "Basic First Aid Training",
      "issuer": "Dubai Police Academy"
    },
    {
      "name": "Basic Fire Fighting Training",
      "issuer": "Dubai Police Academy"
    },
    {
      "name": "Security Basic Training",
      "issuer": "Certis Trainer"
    },
    {
      "name": "Emergency Response Team Training",
      "issuer": "Four Points by Sheraton Hotel and also with Gloria Hotel Dubai"
    },
    {
      "name": "Fire Drill with Dubai Police and Dubai Civil Defense",
      "issuer": "Four Points by Sheraton, Gloria Hotel Dubai and also with Radisson Dubai"
    },
    {
      "name": "Service Culture Training",
      "issuer": "Four Points by Sheraton Hotel & Gloria Hotel Dubai"
    },
    {
      "name": "OSHA – Occupational Safety and Health Administration",
      "issuer": "Radisson Academy"
    },
    {
      "name": "SPDP - Supervisory Professional Development Programs"
    },
    {
      "name": "Sustainability Management, Leading Safety & Security, Health and Wellbeing in hospitality, Business recovery and Re-Opening"
    }
  ],
  "awards": [
    {
      "title": "Certis Security Company"
    },
    {
      "title": "Four Points by Sheraton Hotel Dubai"
    },
    {
      "title": "Supervisor Of The Month Winner"
    },
    {
      "title": "Certificate Of Service By Gloria Hotel Dubai"
    },
    {
      "title": "Certificates Of Long Service By Gloria Hotel Dubai"
    }
  ],
  "referencesMode": "on-request",
  "availability": {
    "status": "open"
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      "Access Control Systems",
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    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
  },
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