Masud Ul Haider

Security Supervisor

Dedicated security professional with more than 17 years of experience managing security teams and guest management within the hospitality environment. A team leader who comfortably can communicates with the guest, visitors and colleagues from diverse culture and background. An Security Supervisor with plenty of problems solving skills and an expert in building security personnel’s.

Dubai Land, Dubai, UAE
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Languages
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Skills
0
Certifications
Work Experience
Security Supervisor
Palazzo Versace Hotel DubaiDubai, United Arab Emirates
Sep 2025 — Present
  • Report to Security Manager and lead operations in their absence to ensure continuity
  • Maintain safety and security of guests, visitors, colleagues, and contractors
  • Ensure professionalism and legal compliance to uphold company reputation
  • Assist with Safe Hotel Audit and safety requirements
  • Proactively identify and eliminate potential threats and hazards
  • Maintain security devices, systems, and tools in good working condition
  • Protect people and property within the hotel premises
  • Lead risk management requirements and coordinate with local authorities during emergencies
  • Conduct security breach investigations and improve officer performance through inspections
  • Deliver security training and manage lost and found items and SIRA portal entries
  • Handle departmental administrative duties and report monthly incidents
  • Review and control hotel gate passes
Security Supervisor
Radisson Hotel Dubai Damac HillsDubai, United Arab Emirates
Apr 2022 — Aug 2025
  • Maintained safety and security of guests, visitors, and staff
  • Ensured compliance with security policies and procedures
  • Conducted regular security inspections and spot checks
  • Led emergency response coordination with local authorities
  • Prepared security reports and managed security personnel training
Security Supervisor
Two Seasons Hotel Dubai Media City (former Gloria Hotel)Dubai, United Arab Emirates
Jan 2019 — Mar 2022
  • Supervised security operations for a 1010-room hotel
  • Maintained safety and security of guests and staff
  • Conducted investigations into security breaches and incidents
  • Delivered security training and briefings to staff
  • Coordinated with local authorities during emergencies
Security Supervisor
Gloria Hotel Dubai Media CityDubai, United Arab Emirates
Aug 2016 — Dec 2018
  • Managed security operations for a 1010-room hotel
  • Ensured compliance with safety and security protocols
  • Conducted regular inspections and spot checks
  • Handled investigations into security incidents
  • Provided security training and support to staff
Security Shift Leader
Gloria Hotel Dubai Media CityDubai, United Arab Emirates
Jan 2015 — Jul 2016
  • Led security shift operations for a 1010-room hotel
  • Coordinated security personnel and maintained safety standards
  • Conducted security inspections and incident reporting
  • Assisted in emergency response and investigations
Security Systems Operator
Gloria Hotel Dubai Media CityDubai, United Arab Emirates
Aug 2012 — Dec 2014
  • Operated security systems for a 1010-room hotel
  • Monitored CCTV and access control systems
  • Reported security incidents and maintained logs
  • Assisted in security training and system maintenance
Security Officer Pre-Opening Team
Gloria Hotel Dubai Media CityDubai, United Arab Emirates
Mar 2011 — Jul 2012
  • Participated in security pre-opening team for a 1010-room hotel
  • Set up security protocols and systems
  • Trained security personnel for hotel opening
  • Ensured compliance with safety standards
Security Night Shift Leader & Security Systems Operator
Four Points by Sheraton Dubai via Certis Security CompanyDubai, United Arab Emirates
Mar 2009 — Dec 2010
  • Led night shift security operations
  • Operated security systems and monitored premises
  • Coordinated with security personnel and local authorities
  • Reported incidents and maintained security logs
Security Officer
Dusit Thani hotel Dubai via Certis Security CompanyDubai, United Arab Emirates
Jan 2008 — Feb 2009
  • Maintained safety and security of hotel guests and staff
  • Conducted patrols and monitored premises
  • Reported security incidents and assisted investigations
  • Provided customer service and guest support
Skills
Microsoft Office (Word – Excel – Access – Power Point)Professional User for Security SystemsIT SupportAccess Control SystemsReprogramming Door LocksReading Lock CodesKey ManagementSystem UpdatesAccess BlockingService Cancellation
Education
BBA, Bachelor of Business Administration
Certifications
Security Supervisor
Security professionals
Security Systems Operator
Basic First Aid Training
First Aid & CPR
Service Culture
Hospitality Training
Handling Guest Complaints
Professionally Training Program
Supervisory Professional Development Programs (SPDP)
Sustainability Management
Health And Wellbeing in Hospitality
Business Recovery And Re- Opening
Radisson Rewards Overview
Radisson Brand Immersion
Leaving Safety And Security
Languages
Bengali
Native
English
Perfect
Hindi
Speaking
Certificates of Award
Certis Security Company
Four Points by Sheraton Hotel Dubai
Supervisor Of The Month Winner
Certificate Of Service By Gloria Hotel Dubai
Certificates Of Long Service By Gloria Hotel Dubai
Training & Certification
Security Supervisor Training – (SIRA)
Security Industry Regulatory Agency
Security Systems Operator
Dubai Police Academy
Security officer Training
Dubai Police Academy
Basic First Aid Training
Dubai Police Academy
Basic Fire Fighting Training
Dubai Police Academy
Security Basic Training
Certis Trainer
Emergency Response Team Training
Four Points by Sheraton Hotel and also with Gloria Hotel Dubai
Fire Drill with Dubai Police and Dubai Civil Defense
Four Points by Sheraton, Gloria Hotel Dubai and also with Radisson Dubai
Service Culture Training
Four Points by Sheraton Hotel & Gloria Hotel Dubai
OSHA – Occupational Safety and Health Administration
Radisson Academy
SPDP - Supervisory Professional Development Programs
Sustainability Management, Leading Safety & Security, Health and Wellbeing in hospitality, Business recovery and Re-Opening
References available upon request.